Insurance Processor
We are seeking a highly detail-oriented and organized Insurance Processor with a focus on Commercial Lines, including Property & Casualty and Health Benefits. In this role, you will be responsible for handling policy applications, endorsements, renewals, certificates, and cancellations, while ensuring accuracy, compliance, and excellent client support.
Key Responsibilities
- Process new commercial policy applications, endorsements, renewals, and cancellations
- Review applications and supporting documents for compliance with standards and regulations
- Maintain accurate client files, policy records, and documentation
- Enter and verify data in insurance management and CRM systems
- Provide responsive support to clients, agents, underwriters, and internal service teams
- Ensure compliance with industry regulations and company policies
- Prepare reports on policy processing activities and performance metrics
Skills, Knowledge and Expertise
- Previous experience in Commercial Lines insurance processing (Property & Casualty and/or Health Benefits highly preferred)
- Familiarity with insurance software such as Applied EPIC, AMS360, EZLynx, or similar CRM systems
- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to work independently in a remote setting as well as collaboratively within a team
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- 1,000 PHP De Minimis
- Equipment and software provided
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