IT Administrator

IT Administrator

CEHAS Plan Administrators, LLC • Information Technology • Fully Remote (U.S.) • Full-Time, W2 • $65,000–$75,000/year • Paid weekly •

Reports to the Cybersecurity & IT Manager Innovative. Transparent. Simple.

Why this role matters

CEHAS runs on protected health and payroll data, and a fully remote team across the U.S. depends every day on the systems you would administer. Today our IT support runs through our Cybersecurity & IT Manager and an external Managed Service Provider — this is the first dedicated internal IT seat, and it is the one people will come to first. You will own provisioning and access from a new hire’s first morning through a departure the same afternoon, keep our hardware and cloud tools accounted for, and hold the line on the SOC 2 and HIPAA controls that let us do this work at all. If you like building the process rather than inheriting it, this is that seat.

What you’ll own

• Run the systems people work in. Administer our internal systems and cloud tools — Google Workspace first among them — and partner with each department to deploy what their workflow actually needs.
• Own provisioning and access. Execute user provisioning, role-based access, and strict decommissioning for every onboarding and offboarding event. No account stays open past someone’s last day.
• Keep the hardware honest. Manage the full device lifecycle and maintain accurate tracking of every company asset.
• Be the first call. Serve as the primary internal escalation point when something breaks, and coordinate with our MSP so incidents, requests, and outages actually get closed.
• Hold the security line. Enforce the security policies and access controls that keep us SOC 2 and HIPAA compliant, and run the cybersecurity training and awareness campaigns that keep the team sharp.
• Write it down, then automate it. Develop, maintain, and publish internal SOPs and user guides — and find the manual IT work that should not be manual anymore.

Who we’re looking for

• You’ve supported a remote workforce. 2–5 years in IT support, including time spent supporting people you never see in person.
• You know access control. User provisioning, RBAC, and hardware inventory are familiar ground, not something you would be learning here.
• You run a queue well. Comfortable in a ticketing system — Jira preferred — and you close what you open without being chased.
• You take security seriously. Working knowledge of cybersecurity best practices and endpoint security, and the judgment to notice when something is off.
• You document. You leave behind SOPs someone else can actually follow.
• You keep learning. IT and security keep moving; so do you.

Nice to have

Google Workspace administration • Salesforce administration • Mobile Device Management (MDM) platforms • SOC 2 audit experience • HIPAA enforcement • scripting or automation. If the required list is you and this one isn’t — apply anyway. Information Technology

Compensation & benefits

We administer benefits for a living, and hold our own program to the same standard.

• $65,000–$75,000 base, depending on experience, paid weekly
• $0 medical, dental & vision — CEHAS pays 100% of your employee-only premiums
• $50,000 life & AD&D plus short- and long-term disability, all 100% company-paid
• SIMPLE IRA with a dollar-for-dollar match up to 3%, available after one year of service
• 15 days PTO (vacation, sick, and personal, used however you want) plus 10 paid holidays — we typically add Thanksgiving Friday, Christmas Eve, and New Year’s Eve
• Fully remote, gear provided, with a distributed team across the U.S.

• 2–5 years in IT support, including 1–2 years supporting a remote workforce
• Experience with user provisioning, Role-Based Access Control (RBAC), and hardware inventory management
• Familiarity with ticketing systems (Jira preferred)
• Working knowledge of cybersecurity best practices and endpoint security
• Reliable high-speed internet and a private workspace during business hours
• Legally authorized to work in the United States

Equal Employment Opportunity

CEHAS Plan Administrators, LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age (40 and over), physical or mental disability, genetic information, marital status, veteran or military status, citizenship, or any other characteristic protected by applicable law. We do not tolerate discrimination, harassment, or retaliation, and we provide reasonable accommodations for disabilities and sincerely held religious beliefs. If you need an accommodation during the application or interview process, contact [email protected].

Requires 2–5 years of IT support experience, including 1–2 years supporting remote workers; provisioning, RBAC, hardware inventory, ticketing, cybersecurity, endpoint security, reliable internet, and U.S. work authorization.

Key Responsibilities

• administering systems
• managing provisioning
• enforcing security

Skills & Tools

Google Workspace, Jira, Salesforce, Mobile Device Management (MDM), Scripting

Job Details

• Category: Information Technology
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Austin or United States
• Salary: USD 65,000 – 75,000 / year
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Retirement plan

About CEHAS Plan Administrators

A benefits administration company managing protected health and payroll data for a distributed workforce. — Industry: Healthcare