Itinerary Planning Specialist – Remote
About the Role
We are seeking a detail-oriented Itinerary Planning Specialist - Remote to support clients with trip planning, itinerary coordination, and reservation assistance. This role focuses on providing organized, professional support throughout the planning process while ensuring a smooth and positive client experience. This is a remote opportunity ideal for individuals who are highly organized, client-focused, and interested in itinerary planning within a structured, supportive environment.
Key Responsibilities
Assist with planning and organizing customized itineraries based on client preferences Support the coordination of reservations, schedules, and travel-related details Communicate with clients to gather information and provide timely updates Maintain accurate records, confirmations, and itinerary documentation Collaborate with internal systems and tools to manage planning workflows Provide general support to ensure a seamless and well-organized experience for clients
Qualifications
Strong organizational and time-management skills Excellent written and verbal communication abilities Comfortable working independently in a remote setting Detail-oriented with the ability to manage multiple requests efficiently Basic computer proficiency and willingness to learn new platforms Previous experience in customer support, scheduling, or coordination is a plus, but not required
What We Offer
Fully remote opportunity with flexible scheduling Structured onboarding and ongoing training Access to planning tools, resources, and support systems A collaborative and professional remote work environment Opportunity to develop skills in itinerary planning and client support
Work Environment
This role is performed remotely using company-supported systems and communication tools. Training and guidance are provided to ensure confidence and consistency in the role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.