Ivanti Developer

Ivanti Developer Introduction: This role involves configuring, developing, or supporting an enterprise ITSM platform, specifically focusing on Ivanti ITSM and Ivanti Neurons. The ideal candidate will have experience with various ITSM platforms and a strong understanding of ITSM/ITIL processes. Responsibilities: Configure, develop, and support the Ivanti ITSM platform Collaborate with cross-functional teams to design and implement ITSM solutions Ensure the stability, performance, and security of the ITSM platform Implement best practices for Incident, Service Request, Change/Release, Knowledge, and Service Catalog management Develop custom solutions using JavaScript and SQL Integrate with REST APIs/JSON for data exchange Participate in Agile/Scrum processes and CI/CD or DevOps practices Requirements: Required Skills: Experience working with Ivanti ITSM or Ivanti Neurons Knowledge of ITSM/ITIL processes Proficiency in JavaScript and SQL Experience with REST APIs/JSON Preferred Skills: Experience with ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus Understanding of Agile/Scrum methodologies Familiarity with CI/CD or DevOps practices