JO-202538: Client Management Officer - US Part-time

Key Responsibilities:

• Manage day-to-day communication with clients, addressing concerns, updates, and service requirements.
• Gather and understand client hiring needs and ensure timely relay of information to recruiters and internal teams.
• Coordinate with recruitment teams to track progress on job orders and ensure alignment with client expectations.
• Maintain accurate documentation of client interactions, job orders, and updates.
• Assist in resolving issues related to candidate submissions, interviews, and hiring activities.
• Build and maintain long-term client relationships to support business retention and growth.
• Prepare and deliver reports, updates, and performance summaries as needed.
• Support process improvements to enhance client experience and operational efficiency.

Requirements

• At least 2–4 years of experience in client management, account management, staffing, recruitment, or related functions.
• Strong communication and relationship-building skills.
• Ability to manage multiple clients and job orders simultaneously.
• Highly organized with strong attention to detail.
• Proficient in remote work tools (e.g., email, CRM, project management platforms).
• Ability to work independently with minimal supervision.
• Based in the Philippines and must be willing to work within US time zones.

Preferred:

• Experience working in a staffing agency or recruitment firm.
• Background in coordinating with cross-functional teams.

Benefits

·Permanent work from home

• An inclusive and supportive work environment.

·Competitive salary

• Opportunities for career growth and professional development.
• Supportive and collaborative team environment.