L2 Duty Technical Support Engineer
Sippy Software, Inc. is a leading developer of carrier grade (class 4 / 5) softswitch technology for next generation Internet Telephony (VoIP) providers.
Sippy Softswitch delivers a complete network management solution for VoIP carriers on a single platform. This call-control software package enables service providers to build scalable and reliable VoIP networks. Based on the Session Initiation Protocol (SIP), it offers a full array of call-routing capabilities to maximize performance for both small and large packet voice networks.
Sippy currently handles more than 4 billion minutes of traffic, across thousands of client networks in more than 100 countries worldwide, assisting new ITSPs to launch on a weekly basis and contributing significant advancements to many open-source SIP projects.
Sippy Software develops and operates cutting-edge telecoms services & software. At Sippy Soft we aim for two things: building/operating great communications software and services and providing in-depth help to our customers to make sure they are successful.
Tasks
- Supporting Sippy Software clients
- Taking part in system maintenance, migration and upgrade activities
- Taking part in testing and education of new system features
Requirements
- Strong written and oral English (intermediate or higher);
- Intermediate knowledge of Linux / Unix administration
- Working knowledge of TCP/IP and network administration on Unix systems
- Base knowledge of sql queries;
To apply for this position, please send a PDF copy of your CV and include a cover note in the body of your email. Applicants should avoid sending their cover letters as an attached document.
Strong written and oral English (intermediate or higher); intermediate Linux/Unix administration; working knowledge of TCP/IP and network administration on Unix; base knowledge of SQL queries.
Key Responsibilities
- supporting clients
- performing system maintenance
- testing new features
Skills & Tools
Linux, Unix, TCP/IP, SQL
Job Details
- Category: Information Technology
- Seniority: Mid Level
- Commitment: Contract
- Workplace: Remote — Burnaby, British Columbia, Canada
- Languages: English
About Sippy Software
A developer of carrier-grade softswitch technology for VoIP providers, operating telecoms services and software. — Industry: Information Technology