Lead Conversion Team Representative/Remote

Key Responsibilities:

Lead Engagement:

• Initiate contact with prospective clients, showcasing the unique value our firm provides.
• Establish rapport and communicate the benefits of choosing our services.

Case Evaluation Facilitation:

• Partner with a dedicated team member to conduct insightful consultations, addressing the specific needs and concerns of potential clients.

Appointment Management:

• Schedule appointments with precision, ensuring optimal availability and confirming attendance to maximize conversion opportunities.

Follow-Up Excellence:

• Implement a strategic follow-up plan to nurture leads and guide them through the decision-making process.
• Tailor communications to address individual client needs and concerns.
• Effectively manage a pipeline with tailored communication efforts, including phone and email follow-ups. 

Conversion Focus:

• Shift gears from initial contact to a targeted approach focused on turning leads into paying clients.
• Employ persuasive techniques and effective communication to drive conversion.

Sales Metrics:

• Track and analyze key performance indicators to measure lead conversion rates, identify trends, and implement strategies for continuous improvement.

Qualifications:

Sales Acumen:

• Demonstrated ability to influence and persuade, turning potential clients into committed clients of the firm.

Effective Communication:

• Exceptional verbal and written communication skills with an emphasis on building trust and rapport.

Organization and Time Management:

• Proven ability to multitask in a fast-paced environment, meeting same-day deadlines with meticulous attention to detail.

Tech Savvy:

• Proficient in computer skills, including data entry, and experience with multi-office phone systems.

Team Collaboration:

• Ability to work seamlessly within a team and independently, exhibiting professionalism at all times.

Adaptability:

• Quick learner who can adapt to evolving strategies and exhibit sound judgment.

Experience:

· 3+ years of sales experience with a proven track record of meeting or exceeding targets · Experience in a law firm or services industry is highly preferred · Strong background in customer relationship management · Proven negotiation and closing skills · Ability to analyze sales data and develop effective strategies · Experience with CRM systems (e.g., Clio) · Excellent communication and presentation skills · Self-motivated with the ability to work independently and in a team · Adaptable to changing market conditions and quick to learn new products and techniques

3+ years sales experience; law-firm or services background preferred; CRM experience; strong communication; ability to convert leads.

Key Responsibilities

• Initiating contact
• Scheduling appointments
• Following up

Skills & Tools

CRM, Clio

Job Details

• Category: Administrative & Clerical Support
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Forest City or United States
• Languages: English

About King Law Offices

A law firm providing client-focused legal services and consultations. — Industry: Consulting Services