Lead Technical Product Manager

Job description

As Lead Technical Product Manager for Integrations, you will set the strategy for RMS's integration and distribution products, deciding which channels we connect, in what order, and why, including work that connects us into the platforms where global travel and tourism comes together. This role asks for both, real strategic ownership and genuine technical depth, not one at the expense of the other. You will be in the API specifications and integration design with engineering, and equally comfortable representing RMS directly in commercial and technical conversations with key external partners. You will also act as the conductor of your squad, setting its operating rhythm and bringing engineering and the wider business together around a shared direction. What you'll be doing

• Own RMS's channel and distribution strategy end to end, from technical design through delivery,adoptionand ongoing performance, deciding which channels, OTAs, aggregators, channelmanagersand GDS/CRS platforms we connect and in what order
• From day one, take ownership of two of our most significant, near complete integration programs, including complex CRS connectivity and hotel brand integration work, and carry them to a clean, successful landing, managing large internal and external stakeholder groups throughout
• Work hands on with engineering, reviewing API specifications and contributing to integration architecture and design
• Manage external relationships with key integration and distribution partners,representingRMS credibly in partner engineering, commercial and contract scope conversations
• Act as the conductor of your squad, setting the operating rhythm, bringing out the best in engineering and design partners, and keeping the team aligned and moving
• Conduct market and competitor analysis across the distribution landscape, including emerging AI driven and agentic booking channels, to inform strategy and roadmap
• Collaborate across sales, support, marketing, onboarding, partnerships,financeand engineering to deliver end to end change, embedding AI enabled practices into how the teamresearches, prototypes, decides and delivers

What you'll bring Essential

• Extensive experience building technical integrations between SaaS platforms, with the depth to read and review API specifications, reason about integration architecture, and prototype or read code
• Fluency in REST and other API patterns, webhooks, authentication, rate limiting, real time versus batch, message queues, idempotency, error handling and data mapping
• A proventrack recordowning large, complex products and programs end to end, with significant internal and external stakeholder groups, and strong delivery discipline across sequencing,dependencyand risk management
• A strong systems thinker who isenergisedby complexity, comfortable being in the middle of multiple connected platforms, and able to see how a change in one place ripples across the wider ecosystem
• The strategic and commercial thinking to set channel and distribution strategy rather than just execute it, defending clear priority calls with the confidence tooperateautonomously
• Ahandson, current relationship with AI tools for research, prototyping,analysisand workflow acceleration, ideally having shipped product incorporating AI meaningfully

Highly valued

• Experience in SaaS or B2B platform environments, preferably global, spanning permissions, rollouts, versioning, monitoring, language,currencyand compliance
• Experience with distribution, channel or marketplace style integrations, travel or hospitality specific experience is a bonus but not essential

Above all, a genuine passion for customers and for delivering great outcomes. Why RMS? Remote First, Collaboration Ready We support remote first working with occasional in office time for collaboration and connection when it matters most. Growth and Progression As RMS grows, so do the opportunities. You will have the chance to expand your scope, develop new skills, and progress your career as the business scales. ​ Ownership and Autonomy You are trusted to own your work and make decisions. We value accountability, initiative, and people who take pride in delivering outcomes. Work That Matters Your work will have visible impact. You will contribute to meaningful initiatives that shape how our platform evolves and how customers succeed. AI as a First Class Capability You will work in teams where AI is embedded into everyday workflows, not treated as an experiment or side project. Modern Product Evolution We are actively evolving how we build product at RMS, shifting emphasis toward clear specifications, systems thinking, and high leverage collaboration with AI. Space to Learn and Lead You will have time, support, and air cover to experiment, help define best practices, and influence how AI augmented ways of working mature across the organisation. If this sounds like the kind of ownership and technical depth you are after, we would love to hear from you.

Extensive SaaS integration experience; API architecture and REST expertise; ownership of complex products and programs; stakeholder, delivery, systems, strategic, commercial, and AI tool experience.

Key Responsibilities

• setting strategy
• reviewing APIs
• managing partnerships

Skills & Tools

REST, API, webhooks, message queues

Job Details

• Category: Product Management
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Melbourne, Victoria, Australia
• Languages: English

About RMS

A software platform company providing integration and distribution products for the travel and tourism industry. — Industry: Information Technology