Learning & Development Business Analyst

Job Title: Learning & Development Business Analyst – LMS Transformation Location: Remote (U.S.) Employment Type: Contract (W2 through ZipStaff) About the Opportunity ZipStaff is seeking an experienced Learning & Development Business Analyst to support a large-scale Learning Management System (LMS) transformation for a major global industrial and building-technology organization. You will partner with Learning & Development, Technology, Operations, and LMS vendors to define requirements, evaluate current processes, design future-state solutions, and coordinate functional testing. This role bridges business and technical teams and is critical to a successful LMS transition. What You’ll Do: - Gather, document, and maintain business requirements, user stories, process flows, and functional specifications. - Document current-state and future-state business processes. - Analyze current workflows and conduct time studies to identify process-improvement and automation opportunities. - Partner with business stakeholders, technology teams, and vendors to design and implement scalable solutions. - Develop and execute functional testing, integration testing, and user acceptance testing (UAT). - Validate system functionality, track defects, and support issue resolution. - Assist with data validation, migration activities, and implementation readiness. - Support development of operational processes and standard work for the future LMS environment. - Support change readiness across the organization. Required Qualifications: - Bachelor’s degree in Business, Information Systems, Learning & Development, Human Resources, Education, or a related field. - 3+ years of experience as a Business Analyst, Systems Analyst, Process Analyst, or similar role. - Experience implementing, administering, or supporting a Learning Management System (LMS) or a comparable enterprise platform. - Demonstrated experience gathering and documenting business requirements. - Experience developing and executing functional and UAT plans. - Strong process-mapping and business-process-improvement skills. - Excellent communication and stakeholder-management abilities. - Ability to translate business needs into functional requirements for technical teams. - Must be legally authorized to work in the United States without sponsorship now or in the future. Preferred Qualifications: - Prior LMS transformation or enterprise software deployment experience. - Experience identifying automation opportunities in L&D / HR administration processes. - Experience working with LMS vendors during implementation. About ZipStaff ZipStaff partners with leading organizations to connect skilled business and technology professionals with high-impact contract opportunities. We focus on quality matches and long-term success. To apply, please submit your resume highlighting your business analysis experience, LMS or enterprise-platform work, and testing / UAT background.