Liability Claims Examiner (Remote) | General Liability Exp. Required
About the position The Liability Claims Examiner handles high-end General Liability cases for a dedicated client, including claims involving serious injuries, complex coverage scenarios, and legal inquiries or disputes. The role develops claim and defense strategies and works toward satisfactory resolution. It involves coordinating with clients, legal counsel, local counsel, and other parties; evaluating settlement opportunities; and managing complex claims through resolution.
Responsibilities
- Review and act on reports and forms, respond to inquiries, seek legal opinions and early resolution, and communicate resolutions to appropriate parties.
- Handle high-end cases involving serious injuries and/or complex coverage scenarios.
- Respond to decisions, agreements, and court orders; create action plans; determine the need for examination; and obtain client authorization.
- Identify cases for settlements or redemptions.
- Gather and document additional information and coordinate with client designees.
- Request legal services or private investigations; assign work to and coordinate with local counsel; and monitor local counsel performance.
- Respond to requests from plaintiff's counsel, unions, employees, or clients.
- Identify issues and formulate defense strategies.
- Establish or adjust accrued liability and approve administrative expenses.
- Identify subrogation opportunities and manage the process.
- Attend and participate in mediations, trials, arbitrations, or hearings as needed.
- Work with partners to support early return-to-work.
Requirements
- Five years of General Liability claims management experience, or an equivalent combination of education and experience.
- Comfort handling high-exposure claims involving serious injuries, complex coverage scenarios, and litigation.
- Ability to develop claim and defense strategies, partner with clients and legal counsel, identify settlement opportunities, and drive complex claims toward resolution.
Nice-to-haves
- Bachelor's degree from an accredited college or university.
Benefits
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- Medical, dental, and vision benefits.
- 401(k) and matching, available on day one.
- Paid time off.
- Disability and life insurance.
- Employee assistance program.
- Flexible spending account or health savings account.
- Additional voluntary benefits.
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