Licensed Insurance Customer Service Rep - Retention - Remote
- Bonus based on performance
- Health insurance
- Paid time off
- Training & development
- Taking cancellation and rate-increase calls and working to keep the policy
- Reviewing coverage and discounts to find a better fit within Allstate
- Following up on pending cancellations and lapses before it's too late
- Being calm, patient, and clear with customers who are upset
- $22/hour with 3+ years of Allstate experience; exceptional candidates with less experience considered at $20/hour
- Retention bonuses when retention improves
- Paid time off and paid holidays
- Health insurance after 90 days, with 50% of the employee's cost paid
- Active P&C license
- Allstate agency experience, 3+ years preferred
- Exceptional communication skills: calm, persuasive, and confident with frustrated customers
- Texas residents preferred
This is a remote position.
Compensation: $20.00 - $22.00 per hourAs a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.
Find your "why" for starting a career in insurance.
In demand Consumers will always need insurance. No inventory You don't have to worry about storage, spoilage or waste. Protect people You'll help customers protect what matters most to them. Invest in your future Your license is valid for years and in most states.I have the opportunity to build my own business with the great support of a great recognized company.
Bob Kim · Agency Owner · Huntington Beach, CA
There is more to insurance than I thought! Educating customers and helping them protect their assets is a big deal.
Tom Heffner · Agency Owner · Boise, ID
Active P&C license required; 3+ years Allstate agency experience preferred; exceptional communication skills; Texas residents preferred; fully remote.
Key Responsibilities
- handling cancellation calls
- reviewing coverage
- retaining customers
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States or Tyler
- Salary: USD 41,600 – 45,760 / year
- Languages: English
Benefits
- Generous paid time off
About Sharie Withers Agency, LLC
An Allstate Elite agency focused on customer retention and service. — Industry: Finance