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Licensed Service Agent in TX and Bi-Lingual

Work from home Full-time role Hiring

Licensed Service Agent in TX and Bi-Lingual

Job Overview

At R&H Insurance Services LLC in Bedford, Texas, we believe that insurance is truly about people, not just policies. We are searching for a warm, detail-oriented Licensed Service Agent who can speak both English and Spanish to join our growing family. Our office is a place where we value genuine connections and clear communication above all else. When a client calls in, you are the person who greets them with a smile and provides the peace of mind they need. You will play a key role in maintaining the trust we have built within our community by ensuring every policyholder feels heard and respected. We provide a supportive, collaborative environment where your voice matters and your hard work is noticed. If you are looking for a place where you can use your language skills to make a real difference in the lives of others, we would love to have you join our mission of protecting what matters most to our neighbors.

Salary Range: $40,000.00 - $55,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Parental Leave

Hands on Training

Mon-Fri Schedule

Requirements

Active Texas Property and Casualty insurance license.

Full professional proficiency in both English and Spanish.

Two or more years of experience in customer-facing insurance roles.

Solid understanding of personal lines insurance products and coverage.

High school diploma or equivalent.

Prior experience with agency management systems.

Responsibilities

Respond to client inquiries regarding their policies with clarity and warmth.

Process endorsements, renewals, and payments while ensuring complete accuracy.

Identify gaps in coverage and suggest appropriate updates to better protect our clients.

Document client conversations thoroughly to ensure everyone stays on the same page.

Communicate seamlessly with our Spanish-speaking policyholders to bridge language barriers.

Assist the broader sales team with administrative tasks to keep the office running smoothly.

Remote Type: Fully Remote Job Type: Full-Time Job Category: Insurance Sales Location: Bedford,TX,76021-6117,US

About Us

I've gotten to know many local families as an Allstate agent in Bedford. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Bedford “ that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs. Visit our Website

Active Texas Property and Casualty insurance license; full professional proficiency in English and Spanish; 2+ years customer-facing insurance experience; high school diploma or equivalent; prior experience with agency management systems.

Key Responsibilities

  • responding to client inquiries
  • processing policy changes
  • documenting client conversations

Skills & Tools

agency management systems

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Bedford, Texas, United States
  • Salary: USD 40,000 – 55,000 / year
  • Languages: English, Spanish

Benefits

  • Generous paid time off
  • Generous parental leave

About R&H Insurance Services LLC

An Allstate insurance agency in Bedford, Texas, focused on building local relationships and protecting what matters most to neighbors. — Industry: Finance

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