Logistics Customer Support Coordinator
Job Overview Our client is seeking a Logistics Customer Support Coordinator (GoHighLevel) to manage day-to-day clerical and operational tasks, serving as the first point of contact for inbound communications while streamlining workflows for a transportation service. Schedule Monday - Friday, 7:00 AM - 3:00 PM CST, with 1 hour unpaid break (40 work hours per week) Responsibilities - Handle high volumes of inbound calls from riders, customers, and drivers, providing timely updates on ETAs and service inquiries - Manage email correspondence with contracted organizations, including processing and sending invoices - Coordinate and build daily driver schedules and route assignments to ensure next-day readiness - Generate and distribute quotes for ride requests, supporting both one-time and weekly booking clients - Leverage Go High Level to build automations and streamline customer communication workflows - Maintain organized records of client bookings, driver availability, and service contracts - Ensure seamless coordination between drivers, clients, and contracted healthcare and corporate partners - Maintain service quality standards appropriate for medical and workforce transportation clients Requirements - Proven experience using Go High Level, including setting up automations and managing workflows - At least 3 years of experience in logistics, transportation, or dispatch coordination - Excellent verbal communication skills with a warm, compassionate phone manner - Strong organizational and multitasking abilities in a fast-paced environment - High level of attention to detail, particularly with scheduling and invoicing accuracy Independent Contractor Perks - Permanent work from home - Immediate hiring - Health Insurance Coverage for eligible locations Note Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review. One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you. Disclaimer: Please note that only CVs submitted in English will be considered. Profiles not provided in English will not be taken into account. Aviso: Tenga en cuenta que solo se considerarán las hojas de vida presentadas en inglés. Los perfiles que no se envíen en inglés no serán tomados en cuenta. Este empleo viene de Talenteca.com