Mainframe DB2
About Infrastructure Technology
Infrastructure Services is a team based in South Africa and Rest of African countries. We are accountable for delivering and supporting resilient, secure infrastructure technology and services to customers, clients and colleagues, both in South Africa and Rest of Africa.
Mainframe Capacity and Performance Team
The mainframe Capacity and Performance team is responsible for ensuring that all z/Os and z/VM / z/Linux systems on the mainframe are managed in a way that is acceptable to both the organisation and their customers.
Overall Purpose of Role
The role is as an Engineer Database Specialist working in the Mainframe Infrastructure team to provide technical maintenance and support for DB2 Databases.
Key Responsibilities
Support for end user programmers and application teams. Natural and Cobol / Rexx and Assembler.
Writing of and analyzing SQL statements. Extensive performance tuning and enhancements.
Creating DB2 databases, table spaces, tables, indexes, fields, for Test / Dev / QA and Production environments. Partitioning.
Automation of processes.
Responsible for data and object housekeeping and maintenance. Reorg/Run stats/Backups.
Automation of processes.
Database availability: Uptime and stability. High availability and SYSPLEX knowledge.
Database backups and environmental restores.
High availability
Recover procedures
Automation of processes.
Database structure support.
Altering table spaces, table, indexes, and fields.
Manage, monitor and configure database security. DCL (Data Control Language)
RACF
TWS
Maintain processes and schedules.
DB2 Installation and upgrades.
Version upgrades.
Patching.
ZParm parameters.
All the mentioned duties included the daily operational functions to keep the systems running, as well as project involvement.
The projects would eventually slot into the daily operations and it was essential to get the design standards and procedures in place upfront. In doing this, operationally the projects would need very little down time to correct. Especially the high focused ones.
A good understanding and work relationship with the various stakeholders within the environment i.e. OS, Storage, Networks etc also assisted in delivering first class support to stakeholders and business.
Software Products and Versions Used
DB2 Version 10
DB2 Version 11 (zOS, 2.4)
DB2 Version 12
Not mentioned in detail is the zOS operating system knowledge. This knowledge is essential to maintain PDS, copy/create/edit files on zOS.
Key Accountabilities
System basic configuration
Version and RU (maintenance) level
zParms up to date
Logging setup Bufferpools (size, hit ratio, alerts) Locking, lock contention and deadlocks Components: DRDA, IRLM
Memory pools and caches
Application databases, table spaces, sizes, invalid objects, fragmentation, extents and space usage Bufferpools tables, page size, partitioning, indexing, constraints
Referential integrity and clustering
Maintenance runstats, reorg, backup, automation
Application plan/package binds, package usage, stored procedures, WLM integration
Security SysAdm, DbAdm, public grants
Problem diagnosis, performance issues, analytical support
Make and implement DB2 changes
Provide 24x7 standby support
Identify incidents and problems without backup support Provide architecture solutions aligned with new technologies Support implementation of new DB2 versions and features Support implementation of new Mainframe/zOS software and identify impacts
Stakeholder Management and Leadership
Strong communication skills
Ability to articulate complex concepts to various audiences Represent Mainframe area in project meetings Communicate technical aspects to senior managers Collaborate with project and programme managers
Decision-Making and Problem Solving
Excellent analytical skills
High attention to detail
Initiative and determination
Process-improvement mindset
Patience and resilience
Risk and Control Objective
Ensure full compliance with regulatory requirements, Enterprise Wide Risk Management Framework, and internal Policies and Standards.
Person Specification
Delivers on promises
Learns from mistakes and avoids repetition
Flexible and adaptable
Defines own performance objectives
Works without support Produces documentation and manuals Creates and pursues development plans Acts as a mentor Works under pressure while maintaining high quality Can influence senior stakeholders Demonstrates broad understanding of business issues
Essential Skills / Basic Qualifications
Able to communicate at all levels
Excellent understanding of Mainframe operating systems and hardware Good understanding of IMS, DB2, MQ, CICS, VMAX disks, IBM VTS and tape
Able to work under pressure
Strong stakeholder management
Several years' practical DB2 engineering experience Provide 24x7 standby support Expert understanding of z/OS, hardware and memory usage
15 years mainframe experience
Desirable Skills / Preferred Qualifications
Broad understanding of business issues
Detailed understanding of technical architectures and work demand portfolio Awareness of how own work impacts the organisation
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