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Manager, Learning Technology (56671)

Work from home Full-time role Hiring
Requisition ID 56671 - Posted - Customer Operations/Customer Support - Mentor - Ohio - United States

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

We are seeking a strategic and customer-focused leader to oversee STERIS University, our global learning platform. This role is responsible for the vision, governance, and operational excellence of our learning technology ecosystem, ensuring it supports business growth, learner engagement, and organizational effectiveness. The position leads a team of learning technology professionals and partners closely with stakeholders across the organization to deliver scalable, innovative, and data-driven learning solutions.

What You'll do as a Manager, Learning Technology

  • Lead the strategy, administration, and continuous improvement of STERIS University and related learning technologies, ensuring they deliver a seamless and engaging learning experience.
  • Partner with leaders across Clinical Education, Commercial, Marketing, Customer Experience, Product Management, and IT to identify business needs and implement technology solutions that support organizational goals.
  • Oversee learning technology operations, including platform governance, vendor management, system enhancements, integrations, security, compliance, and user access.
  • Drive adoption and effectiveness through training, change management, learner support processes, and stakeholder engagement.
  • Lead reporting and analytics efforts to provide insights on learner engagement, platform performance, content utilization, and overall business impact.
  • Manage and execute strategic learning technology initiatives, including platform upgrades, new capabilities, automation opportunities, and global expansion efforts.
  • Develop and lead a high-performing team responsible for delivering exceptional support, operational excellence, and continuous innovation across the learning technology ecosystem.

The Experience, Skills, and Abilities Needed

  • Bachelor's Degree (Learning & Development, Software Development, IT, or Business preferred) plus 5 years of professional experience
  • 3+ years of experience administering enterprise learning technologies, Learning Management Systems (LMS), including Docebo, enterprise software solutions, with expertise in platform administration, reporting, governance, vendor management, system integrations, and technology improvement initiatives.
  • Demonstrated experience working with cross-functional business teams to gather requirements, improve processes, deliver technology solutions, and support organizational objectives
  • Subject matter expertise in Docebo Learning Management System (LMS), learning technologies, and digital learning platforms.
  • Proficiency in front-end web development technologies, including HTML, CSS, and JavaScript preferred, with the ability to configure, customize, troubleshoot, and optimize learner-facing experiences and web-based learning environments.
  • Understanding of software integrations, APIs, Single Sign-On (SSO), identity management, and data exchange processes.
  • Experience leading learning technologies, Learning Management Systems (LMS), or digital learning platforms.
  • Strong expertise in platform administration, governance, reporting, system integrations, and technology-enabled learning solutions.
  • Proven success managing complex projects, vendors, and cross-functional stakeholder relationships.
  • Ability to influence and collaborate across all levels of an organization while translating business needs into technology solutions.
  • Strong analytical, problem-solving, communication, and change management skills.
  • Experience leading and developing teams while driving operational excellence and continuous improvement.

What STERIS Offers

At STERIS, we invest in our employees and their families for the long term! STERIS wouldn’t be where it is today without our incredible people. We share our success together with you by rewarding you for your hard work and achievements.

Here is just a brief overview of what we offer:

  • Competitive Pay
  • Extensive Paid Time Off and (9) added Holidays.
  • Excellent healthcare, dental, and vision benefits
  • 401(k) with a company match
  • Long/Short term disability coverage
  • Parental Leave
  • Additional add-on benefits/discounts for programs such as Pet Insurance
  • Continued training and educations programs
  • Excellent opportunities for advancement in a stable long-term career
  • #LI-KS1 #LI-Remote

Pay range for this opportunity is $92,650.00 - $119,900.00. [ACTION REQUIRED - REMOVE IF NOT APPLICABLE:] This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Bachelor's degree preferred plus 5 years professional experience; 3+ years administering enterprise learning technologies including Docebo LMS; experience with cross-functional teams, integrations, and leading teams.

Key Responsibilities

  • leading learning technology strategy
  • managing platform operations
  • driving adoption and analytics

Skills & Tools

Docebo, HTML, CSS, JavaScript, API, Single Sign-On (SSO)

Job Details

  • Category: Human Resources
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — Mentor, Ohio, United States
  • Salary: USD 92,650 – 119,900 / year
  • Languages: English

Benefits

  • 401k matching
  • Generous paid time off
  • Tuition reimbursement
  • Retirement plan
  • Generous parental leave

About STERIS

A leading global provider of infection prevention and other procedural products and services. — Industry: Healthcare

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