Manager, Shared Services – Cloud Engineering, FedRAMP
Job Description:
- Manage a team of Engineers: conduct 1:1s, performance reviews, hiring, and career development.
- Own the technical roadmap for shared cloud infrastructure across Azure and AWS.
- Set and enforce standards for infrastructure-as-code (Terraform, Helm, Kubernetes).
- Make technical decisions for application-layer infrastructure including Elasticsearch, RabbitMQ, and Redis.
- Run sprint planning, manage cross-team dependencies, and keep delivery on track.
- Lead post-incident reviews and ensure resolutions.
- Work with Security and Compliance to maintain FedRAMP and SOC 2 controls.
- Collaborate with Development, Product, and Security teams to prioritize platform requirements.
- Represent the team in architecture reviews and planning discussions with leadership.
- Use and promote AI-assisted tooling for engineering workflows.
Requirements:
- 8+ years in Cloud Engineering, DevOps, or Infrastructure Engineering, with at least 3 years managing engineers directly.
- Hands-on background with Azure and/or AWS (Kubernetes, microservices, and cloud security fundamentals).
- Experience implementing and running critical production level SaaS products with high availability requirements (Elasticsearch, RabbitMQ, Redis).
- Experience in or adjacent to FedRAMP-authorized environments.
- Familiarity with Agile methodologies and experience with Azure DevOps.
- Excellent written and verbal communication skills.
Benefits:
- healthcare insurance
- pension/retirement matching
- comprehensive life insurance
- employee assistance program
- time off plans
- paid company holidays