Medical Clerk
This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
We are seeking adetail-oriented and organized Medical Clerkto support the administrative operations of a U.S.-based medical office. This role is ideal for someone with experience in healthcare administration who is comfortable handling patient records, scheduling, and general office coordination in a fast-paced environment.
Responsibilities
- Schedule, confirm, and reschedule patient appointments.
- Maintain and update patient records in theEMR/EHR system.
- Verify and update patient demographic and insurance information.
- Upload, organize, and manage medical documentation.
- Assist with processing forms, referrals, and other administrative paperwork.
- Answer phone calls and respond to patient inquiries professionally.
- Coordinate with providers and internal staff to ensure smooth patient flow.
- Ensure accuracy and confidentiality of patient information in compliance withHIPAA regulations.
Requirements
- 1+ year of experienceworking in a medical office or healthcare administrative role.
- Experience withEMR/EHR systems(such as Athena, eClinicalWorks, Epic, or similar).
- Basic understanding ofU.S. medical insuranceis a plus.
- Strong attention to detail and organizational skills.
- Excellent written and verbalEnglish communication.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
- Reliable internet connection and a quiet remote workspace.
Preferred Qualifications
- Experience scheduling patients in aU.S. medical practice.
- Familiarity withinsurance verification, referrals, or authorizations.
- Experience supporting physicians or healthcare teams remotely.
Benefits
- 100% remote job
- Structured work schedule
- Productivity bonus of 50 USD (paid in local currency)
- Reliability bonus of 25 USD (paid in local currency)
- Consecutive reliability bonus of 50 USD (paid in local currency)
- Company’s business hours: Monday through Friday, 8:00 a.m.–5:00 p.m. Florida time, 1 hour of lunch from 12:00 p.m. till 1:00 p.m.
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