Medical Management Quality & Training Manager (Remote)

This is a Fully Remote Job About Our Client: The organization operates within the medical management industry, focusing on supporting medical management teams through quality assurance and training programs. It addresses challenges related to employee readiness, quality auditing, and client reporting to improve member outcomes and client value. About the Opportunity: The MEDICAL MANAGEMENT QUALITY & TRAINING MANAGER leads the quality and training functions for the medical management teams. The role is responsible for developing onboarding and continuous education programs, overseeing quality audits, analyzing trends, and translating insights into training and process improvements. This position supports cross-functional collaboration to enhance employee performance and client communication. Responsibilities: Lead and develop the Quality and Training team with clear expectations and feedback. Design and maintain onboarding and continuing education programs. Collaborate with leaders and experts to standardize training and address learning needs. Oversee quality auditing processes and guide auditors in providing constructive feedback. Analyze audit results and population trends to identify gaps and recommend improvements. Evaluate effectiveness of training initiatives and adjust programs accordingly. Ensure accurate communication of impact and value to clients through reporting. Work with leadership and other teams to align training with client needs. Advocate for recommendations balancing leadership, training, quality, and projects. Support continuous improvement of technology and compliance in quality and training. Perform other duties as assigned. Requirements: Bachelor’s degree or equivalent experience. Minimum 5 years in case management, medical management, quality, training, or related healthcare operations. At least 3 years managing and developing diverse teams. Experience with quality audits and translating findings into performance improvements. Experience designing and delivering structured training programs. Strong analytical and strategic thinking skills. Effective coaching, facilitation, presentation, and communication abilities. Ability to collaborate across multiple internal teams and manage priorities. Preferred knowledge includes adult learning principles, instructional design, quality assurance, self-funded health plans, third-party administration, and remote learning tools. Proficiency with Microsoft Office and ability to learn specialized technologies. Pay Range and Compensation Package: Salary range: $85,000.00 to $90,000.00 Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.