Member Services Associate
Position Overview AO Globe Life is hiring a Remote Member Services Associate to assist individuals, families, union members, credit union members, and association members as they explore insurance coverage options. You will work remotely with prospective clients, schedule appointments, and provide helpful education about available benefits. This opportunity is a strong fit for people who are motivated by service, professional growth, and the ability to make a meaningful difference for clients.
Responsibilities
Connect with members and prospective clients through warm leads Schedule and conduct virtual client appointments Complete needs-based discussions Explain life, supplemental health, and accident insurance coverage Answer questions and provide timely client support Follow up to maintain strong professional relationships Keep organized records and complete required documentation Participate in ongoing coaching and team development What We Offer 100% remote work Warm leads provided by the company Weekly compensation Unlimited earning potential Medical premium reimbursement Comprehensive online training Daily mentorship and leadership support Performance incentive opportunities No overhead costs Union representation through OPEIU Local 277 Career opportunity with a stable organization serving members for 70 years
Qualifications
Excellent communication and customer-service skills Strong listening and relationship-building ability Professional, dependable, and detail-oriented Comfortable using computer systems and virtual tools Self-motivated and coachable Ability to work independently while contributing to a team