Mobility Support Technician

PTN_US_GBAMSREQID_CandidateBeelineIDExample: PTN_US_9999999_SKIPJOHNSON0413 - MSP Owner: Michelle Lee Location: Remote Duration: 6 months GBaMS ReqID: 10881600 Overview: Catalyst Brands is looking for a mobility support technician who comes from a Global-Driven Environment. Must have at least 3 years experience in the IT industry. The selected candidate will work close with the Mobility engineering team and internal customers to enforce best practices during implementation, delivery and roll-out of new or upgraded products and business solutions. Must have the ability to meet tight deadlines with energy, enthusiasm and a strong work ethic. Primary Responsibilities: - Experience managing mobile devices and application deployments using Omnissa Workspace ONE (AirWatch). - Experience with daily operational management, monitoring and reporting of large mobile fleets (10,000+ devices). - Management of iOS, Android, rugged device, and mobile printing platforms. - Experience with Apple Business Manager, Apple Configurator, Zebra StageNow and other vendor provisioning tools preferred. - Experience with incident and service request management systems (BMC Remedy, Service Now). - Scripting (Bash/Shell/PowerShell/Batch). Additional Experience: - 3+ years experience in the mobility environment. - Retail industry experience preferred. - Experience with mobile point-of-sale deployments. - Excellent troubleshooting skills, self-motivated, results-driven and well organized. - Effectively verbal and written communication skills. - Excellent team player. Education Requirements: - IT certifications is a plus: o Omnissa Certified Administrator – Workspace ONE o Omnissa Certified Engineer – Workspace ONE Skills: Digital: Windows Mobile Application Development ~ Windows Powershell Experience Required: 4-6