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Monitoring Platform Engineer (Senior)

Work from home Full-time role Hiring
Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. Our Mission: We solve complex problems for the Federal government to accelerate access to citizen services. When it comes to excellence, we deliver. Learn more about our employer brand at makpar.com/careers.

Makpar has an exciting opportunity for a Monitoring Platform Engineer (Senior) to join our growing team. In this role, you will perform hands-on configuration, deployment, tuning, and sustainment of enterprise monitoring solutions within a secured environment.

Makpar has an exciting opportunity for a Monitoring Platform Engineer (Senior) to join our growing team. In this role, you will perform hands-on configuration, deployment, tuning, and sustainment of enterprise monitoring solutions within a secured environment. Role Specific Duties/ Role Responsibilities:
  • Perform hands-on configuration, deployment, tuning, and sustainment of monitoring solutions.
  • Develop dashboards, alerts, and automation using Splunk SOAR/Ansible, along with event management workflows.
  • Support integration testing and production rollout activities.
  • Collaborate with cross-functional teams to translate monitoring requirements into scalable technical solutions.
  • Troubleshoot and resolve platform issues to minimize downtime and ensure system reliability.
  • Document configurations, standard operating procedures, and lessons learned to support knowledge transfer.
  • Required Qualifications:
  • Minimum 6 years of experience configuring and supporting enterprise monitoring tools in secured environments.
  • Bachelor's degree or equivalent experience.
  • Working knowledge of ITSM tools such as ServiceNow and CMDB integration.
  • Strong troubleshooting skills across monitoring, alerting, and telemetry pipelines.
  • Ability to work independently in a secured, enterprise environment with minimal oversight.
  • Additional Qualifications as per contract/client (Optional or Preferred):
  • Experience with Splunk SOAR and/or Ansible for automation and event management workflows.
  • Benefits: At Makpar Corporation we understand that we all need to balance work and life – that is why we have a great benefits package, excellent training and career development opportunities, flexible work schedules along with a generous compensation package. At Makpar, we believe in keeping our employees happy, healthy and engaged. We pride ourselves in providing outstanding benefits, creating environments where employees are encouraged to be themselves, collaborate, and be inquisitive in order to achieve goals. Start your career today and be a part of something meaningful! Makpar is an Equal Opportunity Employer.

    Requires 6+ years configuring enterprise monitoring tools in secured environments, a bachelor's degree or equivalent experience, ServiceNow and CMDB knowledge, and strong troubleshooting skills.

    Key Responsibilities

    • configuring solutions
    • developing dashboards
    • troubleshooting issues

    Skills & Tools

    Splunk SOAR, Ansible, ServiceNow, CMDB

    Job Details

    • Category: Information Technology
    • Seniority: Senior Level
    • Commitment: Full Time
    • Workplace: Remote — United States
    • Languages: English

    About Makpar

    A professional and technical solutions provider delivering cloud, data, cybersecurity, and emerging technology services to the Federal government. — Industry: Information Technology

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