NCSS Training Coordinator

Under the administrative supervision of the National Center for START Services® (NCSS) Director of Training and Professional Development, the NCSS Training Coordinator supports the planning, operational coordination, and implementation of NCSS training and professional development initiatives. The Training Coordinator manages project activities across the full training life cycle for both in-person and online offerings, ensuring alignment with NCSS training standards and project goals.

Application Deadline: This job posting will be closed at 5:00 pm Eastern Time on Friday, October 30, 2026. All prospective applicants who wish to be considered for the role should apply prior to the deadline.

This is a 100% remote position.

Duties/Responsibilities

Training Operations and Project Coordination (40%)

• Lead the operational coordination for an assigned NCSS training project portfolio from project planning through post-event follow-up, in alignment with NCSS training standards and project goals.
• Develop and maintain operational systems, tracking processes, and coordination structures that support consistency, accountability, cross-project alignment, and continuous improvement across the NCSS training portfolio.
• Provide operational direction, work planning, and task coordination to assigned program support staff in support of NCSS training projects and initiatives.
• Facilitate project team meetings to establish shared understanding of project goals, clarify roles and responsibilities, orient team members to project timelines and expectations, and support effective implementation of project processes and procedures.
• Serve as the primary contact for presenters, facilitators, consultants, and subject matter experts contributing to training projects/activities.
• Develop and maintain collaborative relationships with local, regional, and national partners, subject matter experts, and presenters to support the implementation of high-quality training initiatives.
• Collaborate with NCSS training leadership and NCSS interdisciplinary teams (including project facilitation, clinical, quality assurance, and research) to support identification, operationalization, and implementation of organizational training priorities. 
• Collaborate with marketing and communications staff to develop and implement marketing and outreach plans for assigned training initiatives, develop training materials and promotional content, and ensure accurate and up-to-date information on the NCSS website related to assigned training portfolio.

Training Delivery, Learner Support & Credentialing (25%)  

• Oversee a high-quality learner experience through responsive communication, organization, and coordination. 
• Ensure the successful implementation of virtual, hybrid, and in-person learning environments that reflect adult learning and Universal Design for Learning (UDL) best practices. 
• Manage and oversee learner progress and credentialing processes across assigned training portfolio, including certification pathways, certificates of completion, continuing education credits/contact hours, and compliance with established program/provider requirements. 

Evaluation, Reporting, & Quality Improvement (25%) 

• Lead the coordination and implementation of evaluation and reporting processes for assigned training initiatives, including development of data collection tools, tracking systems, and reports related to training outcomes, deliverables, learner satisfaction, and learning objectives in alignment with NCSS, IOD/UCEDD, and project-specific reporting requirements. 
• Support continuous quality improvement across training portfolio by coordinating curriculum review and update processes, maintaining a catalog of training materials, facilitating alignment with emerging practices and organizational standards, and supporting fulfillment of training-related grant and contract deliverables. 

Administrative Coordination (5%) 

• Monitor training portfolio performance in relation to projected outcomes, enrollment, and budget expectations.
• Maintain awareness of established budget parameters for training activities and resources.
• Communicate operational and financial needs to support successful project implementation.

Staff Supervision (5%)

• Hire, train, and supervise adjunct training staff at the direction of the NCSS Director of Training. 

Master's degree and 3 years related experience or Bachelor's and 5 years; project coordination, evaluation design, facilitation, and proficiency with Canvas, Zoom, Microsoft Teams; travel required.

Key Responsibilities

• coordinating training projects
• managing learner progress
• supporting quality improvement

Skills & Tools

Canvas, Zoom, Microsoft Teams

Job Details

• Category: Education services
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — United States
• Salary: USD 54,990 – 98,150 / year
• Languages: English

About University of New Hampshire

An R1 research university providing comprehensive undergraduate and graduate programs. — Industry: Education