Onsite tools Architect ( SolarWinds, ScienceLogic, Azure)
Job Title: Onsite tools Architect ( SolarWinds, ScienceLogic, Azure) Location:- Remote(USA) Position Type: Fulltime/Contract Monitoring & Management: Configure, manage, and maintain SolarWinds monitoring tools to ensure optimal performance and availability of network and systems. Incident Response: Monitor alerts and respond to incidents promptly, ensuring minimal downtime and impact on operations. Performance Tuning: Optimize SolarWinds configurations to improve monitoring efficiency and accuracy. Reporting: Generate detailed reports on network performance, system health, and incident resolution. Integration: Integrate SolarWinds with other IT management tools and platforms to enhance overall monitoring capabilities. Troubleshooting: Diagnose and resolve issues related to SolarWinds tools and their integration with other systems. Documentation: Maintain comprehensive documentation of SolarWinds configurations, processes, and procedures. Training: Provide training and support to IT staff on the use of SolarWinds tools. Continuous Improvement: Identify areas for improvement within the monitoring setup and implement best practices to enhance operational efficiency. Vendor Coordination: Work with SolarWinds support and other vendors to resolve complex issues and ensure the tools are up to date. Mainly responsible for integrating ScienceLogic with SolarWinds, DB, Storage, Backup related OEM tools for event management and making ScienceLogic Manager. Highly proficient in creating custom monitoring, event policy creation and suppression, event correlation in ScienceLogic. Highly proficient in creating service maps and relationship topology in ScienceLogic. Integration with ITSM tools preferably ServiceNow/ BMC Helix for CMDB, Incident and Change request. Develop custom dashboards to monitor and alert critical business applications to catch an issue before the impact. Develop custom reports for SLA reporting in case OOB reports don't suffice. Knowledge on basic Python/ Low code-no code scripting to create and support custom monitoring, Run-book automation. Knowledge on MySQL database and queries for fetching backend data. Installation/upgrade of ScienceLogic tool on premises Integration & Monitoring of Public Cloud like Azure, AWS, GCP with ScienceLogic Provides periodic off-hours on-call support for escalations on production and preprod environments. Highly proficient in creating custom monitoring, event policy creation and suppression, event correlation in ScienceLogic. Highly proficient in creating service maps and relationship topology in ScienceLogic. Integration with ITSM tools preferably ServiceNow/ BMC Helix for CMDB, Incident and Change request. Develop custom dashboards to monitor and alert critical business applications to catch an issue before the impact. Develop custom reports for SLA reporting in case OOB reports don't suffice. Knowledge on basic Python/ Low code-no code scripting to create and support custom monitoring, Run-book automation. Knowledge on MySQL database and queries for fetching backend data. Installation/upgrade of ScienceLogic tool on premises. Integration & Monitoring of Public Cloud like Azure, AWS, GCP with ScienceLogic. Provides periodic off-hours on-call support for escalations on production and preprod environments.