Operations Administrator

Location: Remote, with preference for candidates located in Fort Collins, Colorado, or Indianapolis, Indiana Reports to: Executive Director Compensation: Approximately 20-25 hours a week, $25/hour Benefits: This part-time position is not eligible for employee benefits. ABOUT ACCED-I The Association of Collegiate Conference and Events Directors-International (ACCED-I) is a global network of more than 1,300 campus professionals dedicated to designing, marketing, coordinating, and planning conferences and events at colleges and universities worldwide. Our mission is to promote and advance the collegiate conference and events profession while setting industry standards of excellence. POSITION OVERVIEW ACCED-I is seeking a highly organized, detail-oriented Operations Administrator to provide administrative support for membership services, staff operations, meetings, educational programs, and certification programs. The ideal candidate is resourceful and proactive, with a strong commitment to accuracy and customer service. This individual will manage recurring administrative tasks, maintain accurate records, coordinate logistics, and support staff and volunteer leaders. Success in this role requires working independently in a remote environment, managing competing priorities, and communicating effectively with members, staff, vendors, and Board members. This is a part-time, remote position requiring 25 hours per week during ACCED-I's standard business hours. The schedule must provide consistent coverage of the Association's main phone line and availability to support members, staff, and volunteer leaders during regular business hours. The specific work schedule will be established in coordination with the Executive Director to ensure adequate coverage and meet the Association's administrative needs. KEY RESPONSIBILITIES Membership Support •Maintain accurate and up-to-date member information in the membership database. •Process membership transactions and respond to general membership inquiries. •Provide administrative support for membership systems, including generating membershipreports and assisting with routine system-related tasks. General Operations and Administrative Support •Monitor the main phone line and manage the Association’s phone system. •Maintain organized digital files, administrative records, and shared calendars. •Manage the Association’s storage facility and related administrative needs. •Coordinate travel arrangements for Board members attending the in-person annualmeeting. •Maintain Association insurance documentation and request certificates of insurance(COIs) as needed. •Purchase supplies and support other administrative projects as assigned. Meetings & Educational Program Support •Prepare meeting materials and supplies, including coordinating packing, shipping, and logistics for regional and national events. •Assist with on-site event setup and other meeting-related logistics, as needed. •Prepare conference materials, including printing name badges, event ribbons, dietary needs cards, signs, and table tents, and assembling attendee envelopes. •Review new and renewal applications for the One-Stop Shop and Collegiate Conference & Events Professional (CCEP) certification programs. •Send annual reminders regarding self-certification forms and associated fees. •Prepare and distribute certification certificates. REQUIRED QUALIFICATIONS •Strong organizational skills and exceptional attention to detail. •Excellent interpersonal and customer service skills, with a positive, flexible, andprofessional approach. •Strong written and verbal communication skills, including the ability to communicateeffectively with members, staff, vendors, and volunteer leaders. •Proficiency with Microsoft Office applications, particularly Excel, Outlook, Teams, andWord, and familiarity with Canva. •Ability to maintain accurate records, manage data, and handle confidential informationappropriately. •Ability to prioritize competing responsibilities, meet recurring deadlines, and completetasks accurately and on time. •Ability to work independently in a remote environment, exercise sound judgment, andcommunicate proactively when questions or challenges arise. •Strong time management skills and the ability to adapt to changing priorities. PREFERRED QUALIFICATIONS •Experience working for a nonprofit organization, professional association, or membership-based organization. •Experience with database management, data entry, or membership administration. •Experience supporting a Board of Directors, volunteer leaders, or executive leadership. •Experience coordinating meeting logistics, preparing event materials, or providingadministrative support for educational programs. To apply for this position, please send a cover letter and resume to Joslyn McGriff-Bensley, ACCED-I Executive Director, at [email protected].