Operations Associate - US (Sales)
Job Title: Operations Associate- US (Sales) Location: Remote US Shift - 3 PM - 12AM / 7PM - 4 AM rotational US shifts. (Non Negotiable) Must have own laptop and stable internet connection About AmberStudent Amber is building the global infrastructure for student housing, helping 80M+ students find and book long-term accommodation near universities. With 1M+ listings across 80+ cities, we are scaling rapidly toward $1B in annual bookings - and leveraging AI to transform how we operate, build, and scale.
Key Responsibilities
Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stay Act as an aggregator between the property managements and the students Create an excellent rapport with the assigned demographic to ensure smooth sales cycle Maintain a solid conversion rate Perform various tasks related to completing bookings during all the times Constantly communicate with the assigned leads via WA, Email and other integrated tools on CRM. Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectively Ability to perform under pressure and self-motivated to complete assigned targets within a stipulated time Skills Required Excellent verbal and written communication skills in neutral English Active listening skills Good time management and planning skills Objection handling skills Strategic prospecting skills Negotiation skills Good call closing techniques Proficiency in CRM or other similar softwares
Qualifications
Education level - Graduate Minimum 60% required in academics Experience - 0 to 3 years Experience in tele sales or similar background will be a plus Preferred industry experience in real estate, hospitality, business development or customer service Understanding of the US market in terms of geography and demographics will be a plus What will you get from amber? Stable career growth Amazing work culture (trust us when we say this!) Employee wellbeing policies (at the best standard)