Operations Executive(s) - Mexico

About BeMyGuest

BeMyGuest is the leading aggregator of tours, activities, and attraction tickets in Asia. We have won multiple innovation awards and was named by Fast Company as one of the world's top 50 most innovative companies. BeMyGuest integrates with Asia’s top travel players through multilingual APIs, White Label sites, and our Travel Agents Marketplace.

Job Description

We are looking for Operation Executives to help operators of travel activities maximize the benefits of using our network and booking system by providing them the highest quality level of support they deserve.

Responsibilities

• Upload, update, and maintain accurate product information, including descriptions, pricing, availability, media assets, and other relevant details.
• Write, copyedit, and optimise content for product pages and related sales platforms, ensuring consistency, accuracy, and alignment with company standards.
• Conduct quality assurance checks to ensure all product content, structure, and setup adhere to established guidelines before activation with distribution partners.
• Collaborate with cross-functional teams to coordinate API integrations, including managing product mapping, validating API functionality, and conducting comprehensive product testing.
• Communicate with partner operators using our platform or integrated booking systems, working alongside the Supply Business Development team to facilitate seamless onboarding and align the booking flow prior to product activation.
• Navigate supplier portals to gather necessary information for creating new products or updating existing ones, ensuring all details are accurate and complete.
• Work closely with the Distribution Business Development and Customer Service teams, providing support in clarifying product information, managing product updates (such as closure notices), transitioning from manual fulfilment to API integrations, and keeping track of new product requests.

Skills required

• Accurate and efficient execution skills, with high attention to detail.
• Strong editorial background with advanced writing, editing, and proofreading skills in English.
• Proven ability to work under pressure, effectively multitask, and meet deadlines in fast-paced environments.
• Excellent analytical and problem-solving skills, with a resourceful and adaptable approach to challenges.
• Collaborative team player with good communication skills and a proactive, solutions-oriented mindset.
• Flexibility to work weekends, public holidays, and shift hours when needed.
• At least three years of experience in eCommerce, travel, technology or similar industries.
• Relevant experience in similar roles (such as Operations Support, Content Editor or Account Executive is a plus.

What we are offering

• Full-time position with an award-winning and rapidly growing start-up company
• Competitive package (salary, holidays)
• Travel industry benefits and perks
• Fun, multicultural office environment
• This position will be remote, from Mexico City preferably

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