Operations - Project Manager

About the position The Project Manager leads key initiatives to drive improved quality, operational, and/or financial performance with a high degree of autonomy. The Project Manager partners with field teams, IT, Quality Improvement, etc. to stand-up, plan, and deliver high-impact, strategic projects. Primary responsibilities include identifying and monitoring measures of success, unblocking stuck actions through escalation or hands-on support, and facilitating transition plans upon project completion.

Responsibilities

• Own the successful execution and implementation of initiatives, ensuring projects are completed on time and with a quality of implementation that leads to impactful results.
• Compose project plans, lead workstreams, and track the progress of intended deliverables and metrics, and support adoption.
• Effectively identify, raise, diagnose, and solve any risks or anomalies that impact the project.
• Lead opportunities for improvement within designated project areas with exploratory or defined scope. This may include detailing the problem, organizing a cross-functional team, and proposing and summarizing findings / recommendations that enable executive management to make critical decisions.
• Complete analyses on current business processes, operating model and staffing levels, industry best practices, or other execution-related tasks to accelerate progress.
• Communicate results, timelines and status, to a broad and targeted audience, including the most senior executives in the company, on an informal and formal basis.
• Facilitate discussions as a liaison between functional and field teams, including “translating” problem statements or requirements on behalf of key stakeholders.
• Influence and foster an organizational culture of innovation and collaboration across broader Sevita teams.
• Performs other related duties and activities as required.

Requirements

• Bachelor’s Degree, MBA preferred
• 5-10 years of professional experience with preference for those with operational consulting experience
• Ability to direct and motivate cross-functional teams to achieve both tactical and strategic goals.
• Strong analytical skills, as well as facilitation, critical thinking, decision-making and problem-solving skills.
• Demonstrated ability driving performance excellence initiatives across a diverse set of services, employees, and geographies resulting in tangible quality, operational, and financial improvement
• Ability to work in a fast-paced environment and with a high degree of initiative.
• Ability to adapt to changing priorities and demands.
• Strong fit into Sevita’s collaborative culture and operating model centered on individuals served.

Nice-to-haves

• Formal training in one or more process improvement methodologies preferred
• PMP/agile certification and/or change management certification preferred