Partner Care Representative
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Partner with CEO and current team members to provide operational and customer service support to our expanding client base
- Communicate regularly via phone and email to build relationships with existing clients and support teams
- Successfully reach pre-established targets for scheduling partner events
- Update CRM with individual partner information
- Willingness to be responsive during "off peak" hours, which may include being on call from 5pm-7pm.
- Other duties and tasks as assigned and as the position evolves
- Train and manage Brand Ambassadors as they Host events at Partnered buildings
- The ability to multi task, meet deadlines and goals
- The ability to work independently and come up with solutions proactively
- Excellent communication skills, both verbal and written.
- Excellent problem solving skills
- Experience with CRM's
- Works well in a fast paced, ever changing environment.
- Likes the idea of rolling up your sleeves and contributing whenever possible.
- A nurturing personality, we want our partners to feel special!
- Paid training
- Work from home
- Bonus pay, 1% of volume
- Customer service: 5 years (Required)
- Flexible schedule
- Monday to Friday
- On call
- Bonus opportunities
- Account management: 5 years (Preferred)
This is a remote position.
Requires 5 years of customer service experience, with account management preferred. Must communicate well, multitask, meet goals, solve problems, use CRM systems, and work independently.
Key Responsibilities
- supporting clients
- updating CRM
- managing ambassadors
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Part Time
- Workplace: Remote — United States
- Salary: USD 52,000 – 62,400 / year
- Languages: English
About AMENITY HOUSEKEEPING INC
A residential cleaning company serving luxury apartment communities. — Industry: Hospitality and Tourism