Patient Account Representative I

Join Our Team as a Patient Account Representative I

Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We’re looking for a compassionate, caring, and dedicated Patient Account Representative I to join our team and help us continue our tradition of excellence.

In this role, you’ll focus on reviewing and resolving outstanding invoices while ensuring timely, accurate follow-up within established productivity and quality standards. You’ll play a key role in maintaining financial accuracy and supporting a smooth revenue cycle through effective communication and documentation.

What You'll Do:

• Review and resolve outstanding invoices in work queues according to departmental policies and productivity standards. • Respond to inquiries via correspondence, email, and telephone within established timelines (within three business days). • Document all actions taken in a clear, concise, and accurate manner. • Maintain required competencies and perform duties in alignment with assigned responsibilities and workflow expectations.

Education & Experience:

• Completion of High School or GED is required. • Two to four years of experience in a physician office, hospital registration, collection agency, hospital or professional billing, or training at an educational institution that includes medical billing is required.

If you thrive in a structured, detail-focused environment and are committed to accuracy, accountability, and service excellence, we encourage you to apply and become part of our team.

Remote/Hybrid Patient Financial Services Day Shift M-F 8:00am-4:30pm

High school diploma or GED required; 2-4 years experience in physician office, hospital registration, collection agency, hospital or professional billing, or medical billing training; ability to respond to inquiries and document actions.

Key Responsibilities

• resolving invoices
• responding to inquiries
• documenting actions

Skills & Tools

medical billing software

Job Details

• Category: Healthcare Services - Allied Health
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Evansville, Indiana, United States
• Salary: USD 35,422 – 49,608 / year
• Languages: English

About Deaconess Health System

A healthcare system providing patient financial services and billing operations. — Industry: Healthcare