Payment Processor

ATHENS POSITION DETAILS Position Title: Payment Processor P&C Department: Property & Casualty Reports To: Claims Supervisor P&C FLSA Status: Non-Exempt Job Grade: 4 ATHENS ADMINISTRATORS Explore the Athens Administrators difference: We have been dynamic, innovative leaders in claims administration since our founding in 1976. We foster an environment where employees not only thrive but consistently recognize Athens as a “Best Place to Work.” Immerse yourself in our engaging, supportive, and inclusive culture, offering opportunities for continuous professional growth. Join our nationwide family-owned company in Workers' Compensation, Property & Casualty, Program Business, and Managed Care. Embrace a change and come make an impact with the Athens Administrators family today! POSITION SUMMARY Athens Administrators has an immediate need for a part-time Payment Processor to support our Property & Casualty department and can be located remotely if technical requirements are met and the employee resides in Southern California. The schedule for this position is Monday-Friday from 9am to 1pm. This position provides administrative support to the liability claims team by processing invoice payment requests, maintaining accurate claim file documentation, and routing general claims inquiries to the appropriate team member. The role requires strong attention to detail, timely follow-through, and proficiency in the File Handler claims system to support efficient claims operations. PRIMARY RESPONSIBILITIES Our new hire should have the skills, ability, and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation. Additional duties may be assigned: - Monitor the liability invoices inbox and promptly process invoice payment requests submitted by claims staff. - Enter payable information accurately in the File Handler claims system. - Upload invoices to the appropriate claim file within File Handler. - Label uploaded invoices according to established naming conventions, including the invoice date, company name, and document type. - Monitor the general liability claims inquiries inbox for incoming questions and correspondence. - Forward inquiries to the assigned claims handler when the appropriate contact is known. - Route inquiries to the supervisor assigned to the applicable member when the claims handler is not identified. - Maintain accurate, organized, and timely documentation to support efficient claims administration. - Provide backup support for incoming and outgoing claims mail functions, including processing correspondence, completing proofs of service, uploading documentation, and routing scanned mail to the appropriate claim handler. ESSENTIAL POSITION REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. While it does not encompass all job requirements, it is meant to give you a solid understanding of expectations. - High School Diploma or equivalent (GED) required for all positions - AA/AS or BA/BS preferred but not required - Well-developed verbal and written communication skills with strong attention to detail - Excellent organizational skills and ability to multi-task - Ability to type quickly, accurately and for prolonged periods - Demonstrated proficiency in navigating the FHE File Handler claims system to accurately access, upload, and maintain claim-related documentation - Proficient in Microsoft Office Suite - Ability to learn additional computer programs - Reasoning ability, including problem-solving and analytical skills, i.e., proven ability to research and analyze facts, identify issues, and make appropriate recommendations and solutions for resolution - Ability to be trustworthy, dependable, and team-oriented for fellow employees and the organization - Seeks to include innovative strategies and methods to provide a high level of commitment to service and results - Ability to demonstrate care and concern for fellow team members and clients in a professional and friendly manner - Acts with integrity in difficult or challenging situations and is a trustworthy, dependable contributor - Athens’ operations involve handling confidential, proprietary, and highly sensitive information, such as health records, client financials, and other personal data. Therefore, maintaining honesty and integrity is essential for all roles within the company - Maintain reliable and consistent attendance to ensure timely completion of essential duties - Ability to provide on-site backup coverage for the Mail Processor P&C at our Orange, CA office when applicable APPLY WITH US We look forward to learning about YOU! If you believe in our core values of honesty and integrity, a commitment to service and results, and a caring family culture, we invite you to apply with us. Please submit your resume and application directly through our website at http://www.athensadmin.com/careers/job-openings Feel free to include a cover letter if you’d like to share any other details. All applications received are reviewed by our in-house Corporate Recruitment team. The Company will consider qualified applicants with arrest or conviction records in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants can learn more about the Los Angeles County Fair Chance Act, including their rights, by clicking on the following link: https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. Athens Administrators is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. THANK YOU! We look forward to reviewing your information. We understand that applying for jobs may not be the most enjoyable task, so we genuinely appreciate the time you've dedicated. Don’t forget to check out our website at www.athensadmin.com as well as our LinkedIn, Glassdoor, and Facebook pages! Athens Administrators is dedicated to fair and equitable compensation for our employees that is both competitive and reflective of the market. The estimated rate of pay can vary depending on skills, knowledge, abilities, location, labor market trends, experience, education including applicable licenses & certifications, etc. Our ranges may be modified at any time. In addition, eligible employees may be considered annually for discretionary salary adjustments and/or incentive payments. We offer a variety of programs to support your physical, emotional, and financial wellbeing including 401k (and Roth), an Employee Assistance Program, as well as access to discount programs and wellness initiatives. Further information about our comprehensive benefits package may be found on our website at https://www.athensadmin.com/careers/why-work-here