Payment Processor

Corpay is hosting an Invite Only Virtual Career Fair on September 29, 2026 and September 30, 2026 from 9 am EST to 4:00 pm EST. This exclusive Invite-Only Event is designed for high-performing professionals and qualified candidates seeking exciting new opportunities. This curated event will connect selected attendees with hiring leaders, recruiters, and industry professionals. This position offers an excellent opportunity to develop your skills in financial transactions, account management, and customer service within a dynamic and supportive environment. As a Payment Processor, you will provide excellent customer experience, handle payment processing tasks, including inbound and outbound calls, and contact vendors via phone or email to complete payments. We are looking for enthusiastic individuals who possess strong high volume customer service, client support, retention, and administrative skills with a collaborative spirit to represent their respective organizations effectively. What to Expect: - Direct access to hiring managers - Career advancement opportunities - Virtual interviews and meaningful conversations - Insight into current and upcoming roles Event Qualifications & Details: - Attendance is limited and based on qualifications and experience. To be considered for an invitation, please submit your resume/application. - Selected candidates will receive event details and confirmation via email. Payment Processors I - In this role, you will handle payment processing tasks, including outbound and inbound calls, and support the onboarding of new hires. - You will report directly to the Operations Manager and regularly collaborate with the Payment Processor team, Support, and Client Success. Compensation: - An estimate of the minimum and maximum salary range is $16.75 - $17.00 an hour + quarterly incentives up to $725 per quarter. Role Responsibilities - The responsibilities of the role will include: - Making outbound calls to process payments using BizPay or Pega - Handling inbound calls after the initial training period - Contacting vendors via phone or email to complete payments - Using critical thinking to resolve incomplete client information - Participating in daily team standups and contributing to team chat discussions - Collaborating with PP2s and support teams for escalations - Supporting new hire training through side-by-sides and mentoring Qualifications & Skills - High school diploma: some college preferred - Minimum 2+ years of customer service and client support experience - Reliable, adaptable, and quick to learn new systems and products - Skilled in issue resolution, account management, and proactive problem-solving - Strong customer care with empathy and focus on client satisfaction - Proficient with basic computer applications Payment Processor II - This position falls under our Corporate Payments line of business and is located in Richmond, VA. - In this role, you will manage payments that require follow-up, ensuring timely and accurate resolution. - You will also handle escalated or complex payment issues, provide feedback for process improvements, and assist in training new members of the Payments team. - You will report directly to the Operations Manager and regularly collaborate with Operations teams, including Enrollment, Client Success, and Payment Processing. Compensation: - An estimate of the minimum and maximum salary range is $18.00 - $18.50 + monthly incentives up to $725 per month. Role Responsibilities - The responsibilities of the role will include: - Contacting vendors by phone and email to resolve outstanding payments not completed on the first attempt - Managing escalated payment issues such as misapplied payments or difficult-to-complete transactions - Communicating with clients as needed to resolve unsettled payments - Using sound judgment to determine when to cancel, reissue, or refund a payment - Reconciling payments prior to reissuing or refunding - Collaborating across Operations teams to improve workflow and communication - Identifying payment processing trends to mitigate risk, improve efficiency, and provide recommendations to management - Answering inbound calls in the Payments queue - Supporting “first-touch” payment processing when needed - Conducting side-by-side training sessions with new hires - Participating in special projects such as vendor research, payment instruction creation, or proactive enrollment efforts Qualifications & Skills - Minimum of 2-4 years of successful experience in payment processing - Strong time management skills - Excellent communication and collaboration abilities - Proven ability to manage multiple priorities effectively - Proficiency in Microsoft Excel Benefits & Perks - Medical, Dental & Vision benefits available the 1st month after hire - Automatic enrollment into our 401k plan (subject to eligibility requirements) - Virtual fitness classes offered company-wide - Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time - Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) - Philanthropic support with both local and national organizations - Fun culture with company-wide contests and prizes Join us at Corpay’s virtual career fair and take the next step toward a rewarding career in financial processing! We are committed to fostering an inclusive environment where your skills can thrive. All positions are paid roles designed to support your professional growth in the exciting world of corporate payments.