Payroll Associate

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential.

About the Role

As a Payroll Associate, you will help ensure accurate and timely biweekly payroll processing for 4,000+ employees across a complex, multi-state environment. You will own significant portions of the payroll cycle, independently resolving complex payroll issues, strengthening controls and reconciliations, and ensuring payroll accuracy and compliance.

You’ll partner closely with HR, Benefits, and Finance while serving as a payroll subject-matter resource for your peers. This role requires strong attention to detail, sound judgment, and the ability to operate independently with single-threaded ownership of your work from identification through resolution.

What You’ll Do

• Own significant portions of the biweekly payroll cycle, including pre-payroll audits, time and attendance validation, exception management, payroll validations, employee changes, and close activities.
• Resolve complex payroll issues independently, including retroactive adjustments, multi-state taxation, timekeeping exceptions, benefit deduction discrepancies, and over- or underpayments, driving issues through resolution with clear documentation and follow-through.
• Perform detailed payroll reconciliations and variance analyses, including earnings and deductions reviews, payroll register validation, and support for general ledger tie-outs, proactively identifying risks or discrepancies.
• Partner with HR, Benefits, Finance, and other stakeholders to identify root causes, resolve systemic payroll issues, strengthen controls, support audits and year-end processing, and implement preventive process improvements.
• Improve how payroll work gets done by maintaining SOPs, analyzing recurring errors, mentoring Payroll Associate I team members, and using payroll technology, Excel, and AI-enabled productivity tools where appropriate to improve efficiency, analysis, documentation, and accuracy.

About You

This is what you’ll need to succeed in this role from day one:

• You have 3+ years of payroll experience in a high-volume, multi-state environment, with strong knowledge of gross-to-net payroll concepts, timekeeping impacts, and multi-state compliance considerations.
• You have strong Excel skills, including pivot tables, XLOOKUP/VLOOKUP, and data validation, and are comfortable analyzing and manipulating large datasets.
• You have hands-on experience with payroll and HRIS systems; experience with ADP Vantage, Workforce, and Workday is strongly preferred.
• You are analytical and detail-oriented, with demonstrated experience independently investigating complex payroll cases, identifying root causes, making sound decisions, and driving work through completion with limited supervision.
• You communicate effectively across teams, provide strong employee support, maintain strict confidentiality, and consistently demonstrate a commitment to payroll accuracy, compliance, internal controls, and continuous improvement.
• You are comfortable learning and applying new technologies, including AI-enabled tools, to improve productivity and outcomes while maintaining appropriate controls and confidentiality.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Compensation and Benefits This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

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Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email [email protected].

Requires 3+ years of high-volume, multi-state payroll experience, strong Excel skills, payroll and HRIS experience, analytical judgment, confidentiality, and knowledge of payroll compliance and controls.

Key Responsibilities

• processing payroll
• resolving payroll issues
• reconciling variances

Skills & Tools

Microsoft Excel, ADP Vantage, Workforce, Workday

Job Details

• Category: Finance and Accounting
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — United States or San Francisco
• Salary: USD 53,996 – 90,001 / year
• Languages: English

Benefits

• Retirement plan

About Stitch Fix

A personalized shopping company combining human creativity, data science, and generative AI to help clients discover suitable styles. — Industry: Retail and Wholesale