POS Support Engineer
Client: Domain is Hospitality/Restaurant Division Location: USA ,CANADA Both fine Duration: 12+ months Experience: 4–7 years total, with 3+ years Oracle Micros Simphony Openings: 1 Engagement: Contract Must-have skills Oracle MICROS Simphony POS – 3+ years. POS configuration and EMC administration. Workstation 6 / Workstation 8 troubleshooting. Printer, cash drawer, and card reader connectivity. Networking: DNS, VPN, firewall, port listing. Payment terminal integration and EMV. API/integration log troubleshooting. Incident management and vendor coordination. Preferred skills Adyen payment gateway. eThor, Clover, Vertex integrations. ServiceNow / Jira Service Management. Postman, REST APIs, JSON. Simphony STS Gen2 API. PCI compliance. International restaurant/store deployments. Ideal candidate profile An L2/L3 POS Support Engineer with strong hands-on Oracle MICROS Simphony experience, supporting multi-location restaurant or hospitality environments. The candidate must be capable of handling both L2 hardware/network troubleshooting and L3 root-cause analysis, API integrations, payment issues, and third-party vendor escalations.