Presales Consultant
About Centric Software:
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.
Primarily engaged in a Pre-Sales consultancy role, the consultant will provide assistance and guidance during the Pre-Sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers and marketing on proposal activities. Furthermore, the Pre-Sales Consultant could also engage in project delivery, foremost when it’s related to a new industry/region.
Responsibilities
- Assist Sales Team in qualifying prospects.
- Attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collected prior to producing a solution demo
- Provide functional/technical solutions in a professional manner and to agreed timeframes.
- Create and confidently deliver technical presentations internally and externally.
- Be capable of articulate a good story to embed the technical/functional presentation following the principles of innovation, inspiration, and enthusiasm.
- Responsible for in-depth, broad-based pre-sales presentations of the entire Centric PLM Solution suite.
- Configure Centric Software solutions to well fit these needs through product presentations and supporting materials.
- Produce written specifications (i.e., Solution Scope Documents and Use Case Documents) highlighting product features and benefits/value-add to customers to capture business process requirements for proposed solutions.
- Prepare response documentation for RFI/RFP requests.
- Analyze requirements and design solutions to complex customer requirements and its pain points.
- Ensure clear understanding of customer’s technology requirements; provide support for Proposal and Project teams, provide technical leadership and vision to win and deliver large-scale, complex solutions.
- Be knowledgeable and live the Centric Methodology.
- Deliver training on solutions and provide product support to internal stakeholders.
- Create internal design configuration documentation (e.g., process frameworks).
- Work with Product Management to feedback on issues with current products and provide input around new products.
- Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities.
- Perform technical configuration for bespoke solutions as part of customized demos or POCs.
- Able to understand business drivers and risks involved to the customer and to Centric.
- Sell Centric solutions to the customer with professionalism and enthusiasm.
- Provide accurate and timely management information, including activity reports, offer reviews, project forecasts, KPI’s.
- Adhere to the Company’s Quality Standards and Code of Conduct.
- To structure and produce compelling sales proposals/commercial and functional/technical documentation outlining the cost savings and business benefits to clients of using Centric’s solutions.
- Preparing the SOW prior to contract signature.
- To assume responsibility for handover from Pre-Sales to professional services to ensure smooth transition from Sales to Delivery.
- Ability to demonstrate Centric Solutions and technologies effectively to audiences of varied technical knowledge.
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
Originally posted on