Product Specialist
FireMon delivers Network Security Policy Control for the Modern Enterprise.
Most enterprises run firewalls from multiple vendors alongside cloud security groups and microsegmentation platforms, and no single console can say whether it all works together. We believe policy is the control plane for network security: it defines what the environment should do, and the infrastructure carries it out. FireMon gives security teams one place to see, govern, and prove that their policy is doing what they intend, across on-prem, cloud, and hybrid environments
The Product Specialist for Customer Experience delivers onsite and/or remote software and hardware installation, configuration, and training services as well as non-development professional services for customers and performs technical triage of concerns escalated from the Customer Experience team. FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] As a thought leader in the space, FireMon is paving the way in the cybersecurity industry across the globe. At FireMon, you will find a disruptive, cutting-edge environment. It's a place where being proactive is rewarded and each day is more innovative than the last. This drive permeates everything we do – from how we develop our products to how we engage with our customers and how we get things done. The Product Specialist is a technical resource who works within a shared services model to deliver professional services for FireMon customers. The Product Specialist may be engaged throughout the customer journey to support fee-based projects such as consultations, implementations, expansions, integrations, and reporting About the roleBachelor's degree or equivalent in IT, networking, security; in-depth firewall experience; knowledge of network/security devices (Check Point, Cisco, Juniper, Palo Alto, Panorama, NSX); Linux/UNIX; network infrastructure; REST API; customer service experience; vendor certifications; travel up to 25%.
Key Responsibilities
- configuring products
- training customers
- troubleshooting issues
Skills & Tools
Check Point, Cisco, Juniper, Palo Alto, Panorama, NSX, Linux, UNIX, REST API, Wireshark, Active Directory, LDAP, SIEM, SNOW
Job Details
- Category: Information Technology
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — India
- Languages: English
About FireMon
A cybersecurity company providing network security policy control for modern enterprises. — Industry: Information Technology