Productions Support Engineer (L1/L3)

Work from home Full-time role Hiring

Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
Maintain best practices on managing systems and services across all environments
Provide L1,L2,L3 level server support similar to current team
Manage, coordinate, and implement software upgrades, patches, hot fixes on servers
Create and modify scripts or applications to perform tasks
Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
Collaborate with other teams and team members to develop automation strategies and deployment processes
Provide weekend support on scheduled weekend changes
Provide on-call support during off hours if needed
Participate in Disaster Recovery and BCP drills
Manage Physical server infrastructure using remote access
Manage and maintain virtual machines in internal ESX farm as well as in AWS
Build new physical and virtual servers as per standards
Fault finding, analysis and of logging information for reporting of performance exceptions
Proactively monitoring system performance and capacity planning
Knowledge on servers installed with cluster software and databases

Degree in IT/Computer Science or related discipline(s)
Around 8-10 years working experience as a Linux Administrator Less experienced (5-8yrs) candidates could considered as Sr. Infra Analyst
Previous working experience with VMWare Tanzu/Kubernetes etc. deployed in internal infra.
In-depth knowledge of Linux: RedHat both physical and virtual environment
Hands on experience with physical/VM server deployments and commissioning
Experience / knowledge on various HPE or other server hardware and architecture
Strong problem solving and communication skills
MS Windows OS knowledge will be added advantage
Good to have knowledge on Veritas cluster and Veritas Storage Foundation

Originally posted on

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