Program Advisor
Disclaimer: This role requires working in US night hours (PST) since you'll be engaging learners across US time zones. Please apply only if you're genuinely comfortable with a night shift schedule. Working hours - 5.5 Days/Week (US Business Hours) Mode - Remote Ever get excited helping someone realize exactly what they need to hear to make a decision? This role is built for you. At Interview Kickstart, we've helped thousands of software engineers land offers at Google, Amazon, Meta, and other top tech companies. Now we're looking for a Program Advisor who can be the first voice a prospective learner hears — the person who turns "I'm not sure this is right for me" into "let's do this."
About the Role
We're looking for a motivated, customer-focused Program Advisor to engage prospective learners across the US market. You'll guide them through their decision-making journey - from understanding their career goals to recommending the right program and supporting them through enrollment. If you enjoy consultative selling, building relationships, and thriving in a fast-paced, target-driven environment, we'd love to hear from you. What You'll Do ● Manage the complete sales cycle, from lead qualification to successful enrollment. ● Connect with prospective learners through outbound calls, follow-ups, and consultative conversations. ● Understand customer goals and recommend the most suitable Interview Kickstart program. ● Answer customer questions related to programs, curriculum, pricing, and outcomes. ● Build strong relationships through timely and effective follow-ups. ● Maintain accurate and up-to-date lead information in the CRM. ● Stay informed about Interview Kickstart's offerings and the competitive landscape. ● Identify opportunities to upsell or cross-sell relevant programs where appropriate. ● Consistently achieve monthly sales and enrollment targets. What We're Looking For ● 1.5+ years of experience in inside sales, telesales, academic counselling, or B2C sales. ● Experience selling to US customers or international markets is preferred. ● Excellent verbal and written English communication skills. ● Strong consultative selling, objection handling, and negotiation skills. ● Comfortable making outbound calls and working in a target-driven environment. ● Experience using CRM platforms such as Salesforce, HubSpot, Zoho CRM, or similar. ● Self-motivated, organized, and capable of managing multiple customer interactions effectively. Why Join Interview Kickstart? ● Competitive compensation with attractive performance incentives. ● Opportunity to work with a fast-growing global EdTech company. ● Continuous learning and career growth opportunities. ● Collaborative, high-performance, and supportive team culture.