Description

Program Manager

Location: Remote

About the Role

The Program Manager is responsible for leading large-scale implementations, migrations, and strategic initiatives that span multiple business functions. This role serves as the central coordination point across Sales, Marketing, Product, Technology, Operations, Finance, Compliance, and Client Success teams to ensure program objectives are delivered on time, within scope, and with minimal risk.

The Program Manager owns the integrated program plan, drives execution discipline, manages governance processes, and ensures alignment among stakeholders throughout implementation, migration, stabilization, and transition to ongoing operations.

Requirements

Qualifications

Required

• 7+ years of program, project, implementation, or operations management experience.
• Demonstrated success leading large-scale, cross-functional initiatives.
• Strong executive communication, stakeholder management, and leadership skills.
• Experience managing complex timelines, risks, dependencies, and governance structures.
• Proficiency with project management and collaboration tools.

Preferred

• Experience in benefits administration, healthcare technology, financial services, fintech, SaaS, or related industries.
• Experience leading enterprise implementations, migrations, or platform conversions.
• PMP, PgMP, Agile, or similar project management certification.

Summary

What You’ll Do

Program Leadership

• Own and maintain integrated implementation and migration plans.
• Drive accountability for program milestones, deliverables, dependencies, and commitments.
• Ensure execution aligns with business objectives, timelines, and operational readiness requirements.
• Establish program governance, communication, and reporting frameworks.

Cross-Functional Coordination

• Coordinate activities across workstreams such as Product, Platform, Migration, Finance, Service Operations, Client Success, Compliance, Reporting, and Training.
• Identify and resolve cross-functional dependencies and execution challenges.
• Ensure key initiatives and deliverables remain aligned with overall program goals.
• Facilitate decision-making and stakeholder alignment across internal and external teams.

Governance and Communication

• Facilitate steering committee meetings, executive reviews, and escalation forums.
• Prepare executive status reports, milestone updates, risk summaries, and decision logs.
• Escalate critical issues and drive timely resolution.
• Communicate program health, accomplishments, risks, and upcoming priorities to senior leadership.

Risk, Change, and Migration Management

• Maintain program-level risks, issues, assumptions, and dependencies.
• Develop mitigation plans and lead issue resolution efforts.
• Coordinate scope changes and change approval processes.
• Partner with operational teams to support conversion planning, cutovers, stabilization activities, and resource readiness.

Execution Oversight

• Monitor progress against plans and proactively remove barriers to delivery.
• Drive consistent execution cadence across project managers, implementation specialists, and workstream leaders.
• Ensure accurate program reporting and delivery transparency.
• Support resource planning and post-implementation stabilization efforts.

Requires 7+ years in program, project, implementation, or operations management; cross-functional leadership; executive communication; stakeholder management; and experience managing timelines, risks, dependencies, and governance.

Key Responsibilities

• leading implementations
• coordinating workstreams
• managing risks

Job Details

• Category: Project and Program Management
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Little Rock, Arkansas, United States
• Languages: English

About DataPath

A professional services organization coordinating complex cross-functional business initiatives. — Industry: Consulting Services