Project Manager
About the Role vdBA SecureOps is building a security-led managed services practice for life sciences clients. The Project Manager owns the delivery of client projects — onboardings, migrations, and infrastructure/security rollouts — keeping them on scope, on time, and on budget. We’re looking for someone who has done this at an existing MSP, in a multi-client environment, not an internal-only PMO.
Key Responsibilities
Project Delivery & Ownership Own end-to-end delivery of client projects — onboardings, migrations, rollouts, and infrastructure/security implementations — from kickoff through closeout. Build and maintain project plans, timelines, budgets, and resource schedules; keep projects on scope, on time, and on budget. Coordinate engineers, client stakeholders, and vendors to keep work moving and dependencies unblocked. Client & Stakeholder Management Serve as the primary point of contact for clients during active projects — running kickoffs, status updates, and closeouts. Set and manage expectations on scope, timeline, and deliverables; communicate changes and risks clearly and early. Partner with client success on smooth handoffs from sold deal to delivery to steady-state support. Process, Tooling & Documentation Manage projects in the PSA (ConnectWise or similar), keeping tasks, time, and status accurate and current. Maintain project documentation — SOWs, project plans, RAID logs, change requests, and closeout documents. Standardize and improve project delivery templates, playbooks, and processes as the practice scales. Resource & Financial Coordination Coordinate engineering resourcing across concurrent projects with service desk and engineering leadership. Track project profitability, hours burn, and scope changes; flag overages and change orders promptly. Report project health, milestones, and risks to leadership. Cross-Functional Coordination Act as connective tissue across engineering, security, and client success so project commitments are delivered operationally. Escalate and drive resolution of cross-functional blockers. Feed recurring project issues back into process and template improvements.
Qualifications
Required Must come from an existing MSP — direct experience managing client-facing IT projects in a multi-client managed-services environment, not internal-only PMO work. Proven track record delivering IT projects on time, on scope, and on budget (onboardings, migrations, infrastructure/cloud/security rollouts). Strong command of project management fundamentals: planning, scheduling, budgeting, scope/change management, and risk management. Hands-on experience with a PSA (ConnectWise or similar) for project and time management. Excellent communication and stakeholder-management skills — comfortable running client-facing meetings. Highly organized and detail-oriented, able to juggle multiple concurrent projects. Located in the Central time zone (preferred) or in/near Boston, San Francisco, or San Diego / Orange County / Los Angeles. Preferred PMP, CAPM, PRINCE2, or similar project management certification. Experience serving life sciences or biotech industries. Familiarity with Microsoft 365/Azure migrations and security/compliance projects (SOC 2, HIPAA, HITRUST). Experience in a security-led MSP environment. Familiarity with project/portfolio and collaboration tooling (e.g., Asana, Smartsheet, Microsoft Project). What We’re Looking For A driver who keeps projects — and people — moving without dropping the details. A clear, calm communicator clients trust to run their project. A fast learner who is energetic and adaptable in a fast-growing environment. vdB&A is an equal opportunity employer. We welcome and consider qualified applicants regardless of race, religion, gender identity, sexual orientation, disability, or any other status protected by applicable law.