Regional Operations Administrator
Job Requirements Regional Administrator / Regional Operations Administrator Position Type: Remote with occasional travel within region (MA/RI/NY/CT)
About the Role
Innovative Renal Care is seeking a Regional Operations Administrator to support leadership across a multi-state dialysis network serving Massachusetts, Rhode Island, New York, and Connecticut. This is an individual contributor position and does not have direct reports. While the role supports regional dialysis operations, it is not a Facility Administrator, clinic leadership, or healthcare executive role. Success in this position requires strong Excel skills, attention to detail, sound judgment, follow-through, and the ability to manage multiple priorities simultaneously. This role serves as a key operational and administrative partner to the Group Vice President, providing reporting, data analysis, calendar management, meeting preparation, project coordination, and operational support across the region. While primarily remote, occasional travel to clinics and regional meetings may be required. What You’ll Do Support regional leadership by preparing recurring reports, updating trackers, and maintaining operational workflows Manage and prioritize the Group Vice President's calendar, exercising sound judgment when coordinating meeting requests, balancing competing priorities, and ensuring effective use of executive time Coordinate meetings, agendas, follow-up actions, and communications to support regional leadership and operational priorities Review and monitor clinic KPIs, staffing trends, schedules, labor utilization, and operational performance metrics Maintain Excel-based tools, summaries, and operational documents Assist with budgeting, forecasting inputs, and financial preparation for routine meetings Create slide decks and meeting materials for leadership Track projects, maintain operational documentation, and support implementation of regional and corporate initiatives Serve as a key point of contact for operational questions, reporting requests, and routine budget inquiries
Qualifications
High school diploma or equivalent required Experience supporting healthcare operations, multi-site operations, business operations, project coordination, or senior leadership teams preferred. Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office Suite, including PowerPoint and Teams Experience preparing reports, analyzing data, and presenting information in a clear and actionable format Strong organizational skills with the ability to manage multiple priorities and deadlines Exceptional attention to detail and follow-through Excellent verbal and written communication skills Proven ability to identify opportunities for process improvement and operational efficiency Ability to work independently while supporting multiple stakeholders across a geographically dispersed region Willingness to travel occasionally throughout Massachusetts, Rhode Island, New York, and Connecticut
Benefits
At Innovative Renal Care (IRC), our comprehensive benefits program is a key component of our total compensation package. It includes a 401(k) match, healthcare coverage, and a broad range of other benefits that compare favorably within our industry and marketplace. Learn more at IRC Benefits and Perks About Innovative Renal Care We are one of the largest dialysis service providers in the U.S., partnering with local physicians to deliver high-quality care to patients with ESRD and other kidney conditions. Our mission is to be the trusted experts and preferred partners for patients, physicians, and healthcare providers by delivering best-in-class care, service, and solutions. Our Values: I CARE Integrity & Innovation – Earn trust by keeping promises and embracing new solutions. Compassion – Treat patients, families, and colleagues with respect and empathy. Accountability – Take ownership and recognize the contributions of others. Results-Driven – Strive for excellence and exceed expectations. Everyone Counts – Foster diversity, equity, teamwork, and collaboration. Why Join IRC? Career Growth – Be part of a values-driven team making a meaningful impact. Competitive Compensation – Salaries continually benchmarked against market and trends. Enhanced PTO – Your most recent dialysis experience counts toward PTO accrual. Team Culture – Thrive in a supportive environment that values innovation, accountability, and compassion. Innovative Renal Care is an equal opportunity and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origins, citizenship, disability or protected veteran status. All applicants will be subject to a drug screening and background check upon acceptance of an offer. IRC will only contact you from [email protected] or team members with an @innovativerenal.com email address. Please be cautious and aware of spam or fraudulent emails soliciting personal or banking information. IRC will not request this information via email. #LI-SW1 #LI-Remote