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Regional Operations Manager

Work from home Full-time role Hiring

The Impact You Will Make:

Lead Practices. Develop Leaders. Drive Growth. 

At Imagen Dental Partners, we believe great operations create great patient experiences. We are looking for a dynamic Regional Operations Manager to partner with our supported dental practices and help drive operational excellence, team development, and sustainable growth across a portfolio of 10–15 practices.

This is an opportunity for a business-minded leader who thrives on building relationships, developing high-performing teams, and turning strategy into results. You'll work directly with doctors, Office Managers, and support teams to improve performance, strengthen culture, and help practices achieve their full potential.

What We Offer:

  • Competitive pay including yearly bonus.
  • Benefit package including medical, dental, vision, mental health, and pet care.
  • Matching 401K.
  • Holidays and generous PTO.
  • Opportunities for development and growth.

***Must reside in the state of SC- Columbia region preferred

  • Partner with doctors and Office Managers to drive practice growth, operational excellence, and financial performance.
  • Lead the non-clinical operations of 10–15 supported dental practices.
  • Analyze business performance, identify opportunities, and implement strategies that improve revenue, profitability, and patient experience.
  • Coach, mentor, and develop Office Managers into confident and effective leaders.
  • Support workforce planning, recruiting, retention, and team development initiatives.
  • Monitor and manage practice performance against budgets, forecasts, and key performance indicators.
  • Serve as a trusted advisor to practice leaders and a key partner in solving operational challenges.
  • Lead the implementation of company initiatives, best practices, and growth strategies across the region.
  • Build strong relationships and foster a culture of accountability, collaboration, and continuous improvement.

Required Qualifications

  • 5+ years of multi-site operations leadership experience, preferably in dental, healthcare, retail, hospitality, or another service-based industry.
  • up to 70% travel to support practices throughout the region.
  • Proven experience leading multi-unit teams, driving operational performance, and achieving growth objectives.
  • Strong financial acumen with experience managing budgets, forecasting, and P&L performance.
  • Demonstrated success coaching and developing leaders.
  • Excellent communication, relationship-building, and problem-solving skills.
  • Ability to analyze data, identify opportunities, and execute effective action plans.
  • Proficiency with business systems and practice management software.
  • Bachelor's degree required.

Preferred Qualifications

  • Dental operations leadership experience.
  • Experience supporting multiple locations in a regional capacity.
  • Knowledge of Dentrix, Eaglesoft, Open Dental, or similar practice management systems.
  • Experience in a growth-oriented, multi-site organization.

Our Mission:

At Imagen Dental Partners, we’re building a thriving community of technology-driven, patient-focused professionals. Our mission is simple: to elevate dental care through excellence, collaboration, and innovation.

We believe success starts with people. That’s why we invest heavily in career growth, continuing education, and a supportive culture where top talent can make an impact and grow at an accelerated pace.

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.

5+ years multi-site operations leadership experience; up to 70% travel; proven leadership, financial acumen, coaching, communication, data analysis, and business systems proficiency; Bachelor's degree required.

Key Responsibilities

  • leading practice operations
  • coaching office managers
  • analyzing business performance

Skills & Tools

Dentrix, Eaglesoft, Open Dental

Job Details

  • Category: Business Operations
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — South Carolina or Charlotte
  • Languages: English

Benefits

  • 401k matching
  • Generous paid time off
  • Retirement plan

About Imagen Dental Partners

A dental support organization that partners with practices to drive operational excellence and growth. — Industry: Healthcare

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