[Remote] Account Supervisor
Note: The job is a remote job and is open to candidates in USA. Miles Partnership is a marketing agency focused on serving clients and supporting communities through travel and tourism marketing. The Account Supervisor oversees assigned client accounts, managing communication, workflows, budgets, contractual alignment, reporting, and account growth while providing guidance to account team members.
Responsibilities
- Serve as the primary day-to-day point of contact for assigned client accounts, ensuring clear communication and coordination between clients and internal teams
- Apply established agency processes and account frameworks to manage priorities, workflows, and deliverables across accounts
- Own day to day budget oversight, forecasts, and revenue pacing, escalating variances or risks in alignment with agency guidelines
- Support contractual compliance by tracking requirements, identifying potential scope considerations, and partnering with Account Directors to address issues
- Contribute to RFP responses, renewals, and account growth efforts by providing inputs, documentation, and account insights
- Assist in the preparation of proformas, forecasts, and planning materials used for client and internal decision-making
- Participate in client meetings and presentations, providing informed recommendations and updates within defined parameters
- Apply industry knowledge, performance data, and reporting insights to support client recommendations and account planning
- Provide supervisory guidance and performance feedback, coordination, and mentoring to Account Managers and Coordinators as needed based on account scope
- Partner with Account Directors to align on priorities, escalation needs, and overall account approach
Skills
- Strategic, organized professional with strong marketing instincts
- Strong communicator with confidence in client-facing situations
- Financially adept with experience managing budgets and revenue pacing
- Forward-thinking, analytical problem-solver
- Someone who collaborates effectively across disciplines
- Reliable leader capable of managing several concurrent initiatives
- 3–6+ years of account management experience within an agency environment
- Strong financial and analytical capabilities
- Proven ability to build strong client relationships
- Understanding of integrated marketing and B2C/B2B principles
- Strong communication and leadership skills
- Ability to travel for client meetings and industry events
- Open to remote candidates across the United States
- Proximity to either of our US headquarters in Sarasota or Denver is a plus
Benefits
- Comprehensive benefits package, including medical, dental, vision
- 401k-matching contribution
- Generous paid-time-off compensation
- Flexible work schedule
- Paid volunteer opportunities and company-supported charitable events
- Collaborative, creative, and fun team environment with professional growth opportunities
Company Overview