Remote Administrative Assistant

McConaughy Discovery Center Administrative Assistant Position: Administrative AssistantDepartment: AdministrationReports To: Lead Supervisor / Agency LeadershipEmployment Type: Full-Time or Part-Time, Based on Agency Needs (Right now 15-20 hours a week) Position Summary McConaughy Discovery Center (MDC) is seeking a dependable, organized, and detail-oriented Administrative Assistant to support the daily operations of our family support agency. The Administrative Assistant will work closely with agency leadership, Regional Supervisors, and Family Support Workers to ensure efficient communication, accurate documentation, timely reporting, and smooth coordination of services. The ideal candidate will demonstrate professionalism, confidentiality, strong organizational skills, and a commitment to supporting children, youth, and families. Essential Job Duties & Responsibilities Administrative & Office Support Provide daily administrative assistance to agency leadership and supervisors. Answer and respond to phone calls, emails, and general inquiries professionally. Maintain organized electronic records, documents, and administrative files. Assist with preparing letters, reports, spreadsheets, forms, and other correspondence. Monitor administrative deadlines and provide reminders to appropriate staff. Assist with other administrative tasks assigned by leadership. Client Referrals & Case Coordination Monitor referral start dates, expiration dates, and renewal needs. Assist supervisors with tracking active, closed, and on-hold cases. Communicate with supervisors regarding referrals needing attention or follow-up. Help coordinate scheduling and communication between Family Support Workers, supervisors, and case managers as directed or needed. Maintain updated client spreadsheets and records. Documentation & Compliance Assist in monitoring the completion of required documentation. Track and complete the End-of-Month (EOM) reports and help ensure reports are completed by the 5th of each month. Email weekly documentation to the Caseworkers. Monitor missing or incomplete Daily Support Session Notes, Drug Testing documentation, and other required records. Assist with organizing documentation within MDC Compass. Ensure records are properly maintained according to agency policies and applicable DHHS requirements. Notify supervisors of overdue documentation or compliance concerns. Maintain strict confidentiality of client and employee information. Employee & Human Resources Support Track and organize new-hire documentation, including required identification, insurance, background check paperwork, and training records. Maintain updated employee contact information and staff directories. Monitor expiration dates for employee credentials and required documents. Assist with employee communications, announcements, and reminders. Maintain confidential employee records with authorized access only. Technology & Record Management Utilize MDC Compass and other approved agency systems. Maintain organized electronic client and employee records. Use Google Workspace, including Gmail, Google Drive, Google Docs, Google Sheets, and Google Calendar. Assist with maintaining accurate tracking spreadsheets and administrative reports. Follow agency procedures for secure storage, sharing, and handling of confidential information. Assist staff with basic system navigation and direct technical concerns to appropriate personnel. Minimum Qualifications & Requirements Education High school diploma or GED required. Associate degree in Business Administration, Human Services, Social Work, or a related field preferred. Relevant administrative experience may be considered in place of additional education. Experience Previous administrative, office management, or clerical experience preferred. Experience working in family services, child welfare, social services, healthcare, or a similar field is a plus. Experience with employee onboarding, payroll documentation, scheduling, or record management preferred. Experience working with confidential records is highly desirable. Required Skills & Abilities Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Ability to multitask and prioritize responsibilities. Ability to work independently with minimal supervision. Proficiency in basic computer applications and electronic recordkeeping. Ability to create and maintain spreadsheets and tracking systems. Ability to meet deadlines and follow established procedures. Strong problem-solving skills and professional judgment. Ability to communicate respectfully with employees, families, and outside professionals. Willingness to learn agency-specific software and procedures. Additional Employment Requirements Successfully complete applicable background screening requirements. Maintain confidentiality of client, family, and employee information. Follow all agency policies and applicable privacy requirements. Demonstrate reliability, punctuality, and professionalism. Maintain appropriate professional boundaries. Be willing to complete agency-required training. Have reliable transportation if occasional travel is required. Be able to work flexible hours when necessary to support agency operations. Must have reliable high-speed internet access to perform daily administrative duties. Must have a reliable working phone for communication with agency leadership, employees, DHHS representatives, and other professionals. Must be available and responsive by phone, email, and approved agency communication systems during scheduled working hours. Must maintain a professional, quiet, and confidential workspace when working remotely.

Preferred Qualifications

Familiarity with Nebraska DHHS programs and referral processes. Understanding of Family Support, Supervised Visitation, and Drug Testing services. Experience using Google Workspace. Knowledge of payroll, timesheets, mileage tracking, or billing documentation. Experience with electronic case management or documentation systems. Familiarity with child welfare terminology and confidentiality standards. Professional Expectations The Administrative Assistant is expected to: Maintain a positive and professional attitude. Demonstrate initiative and willingness to assist others. Communicate concerns and issues promptly to leadership. Complete assigned tasks accurately and within established deadlines. Maintain confidentiality and exercise discretion. Be dependable, trustworthy, and accountable. Contribute to a supportive and team-oriented work environment. Position Purpose The Administrative Assistant plays an important role in supporting the mission of McConaughy Discovery Center by ensuring that administrative operations run efficiently, employees receive timely support, and documentation is maintained accurately. By providing dependable administrative assistance, this position allows Family Support Workers and supervisors to focus on delivering quality services to children, youth, and families. McConaughy Discovery Center is committed to providing professional, compassionate, and family-centered services. Pay: $15.00 - $20.00 per hour

Benefits

Flexible schedule Work Location: Remote