[Remote] Air Operations Center & Technology Program Manager

Note: The job is a remote job and is open to candidates in USA. DCS Corp is hiring a Senior AOC Operations & Technology Program Manager to support the C3C/Kessel Run division. The role applies commercial airline operations expertise to guide AOC modernization, translate operational needs into software capabilities, and support product roadmapping, performance optimization, and change management.

Responsibilities

• Champion the adoption of proven commercial airline Operations Control Center (OCC) processes, metrics, and workflows across Air Operations Center functional areas
• Introduce and adapt commercial Collaborative Decision Making (CDM) frameworks and Air Traffic Management (ATM) flow strategies to military airspace planning and dynamic air tasking
• Advise leadership on modern disruption management (irregular operations / IROP) models, crew/fleet recovery algorithms, and slot management concepts to improve operational resilience and sortie execution
• Partner closely with product managers, software engineers, and user-experience (UX) designers to translate operational pain points into clear user stories, functional requirements, and product roadmaps
• Facilitate user-centered design sessions and workflow mapping between operational controllers, planners, and software development teams within an agile/DevSecOps development cycle
• Evaluate emerging commercial off-the-shelf (COTS) airline software, optimization solvers, and cloud architectures to determine feasibility for integration into modern AOC software suites
• Establish and monitor data-driven operational KPIs modeled after commercial aviation standards (e.g., departure punctuality, turnaround time optimization, asset utilization, and fuel/route efficiency)
• Utilize operational telemetry and user feedback to identify planning bottlenecks, track system adoption, and quantify the operational impact of newly deployed software features
• Oversee capacity planning and operational modeling to support both day-to-day operations and surge tasking requirements
• Serve as the primary operational liaison between software product teams, operational military leadership, acquisition authorities, and industry technology partners
• Drive change management initiatives that help traditional operations teams transition smoothly from legacy monolithic software and paper-based tracking to automated, cloud-based applications
• Prepare operational impact analyses, technical white papers, and business cases to justify modernization investments

Skills

• U.S. citizenship is required
• Must be able to obtain a Secret Clearance
• Bachelor's Degree in a related field in the respective technical/professional discipline being performed plus 12 years of experience
• 5+ years of operational management experience within a major commercial airline, air cargo carrier, or airline operations technology provider
• Direct experience operating within or building technology for a commercial Network Operations Control Center (NOCC/OCC), Flight Dispatch, or Integrated Operations Center
• Comprehensive understanding of flight operations, dispatch workflows, slot and flow management, disruption recovery (IROP), and crew/aircraft schedule optimization
• Demonstrated experience leading cross-functional teams, managing complex technical programs, and championing process change across operational workgroups
• Strong written and verbal communication skills
• Ability to develop and present briefings to senior leadership
• Strong analytical and organizational skills
• Ability to manage multiple priorities in a fast-paced acquisition environment
• Ability to work independently and collaboratively within Government and contractor teams
• Hands-on experience with modern airline operations software platforms (e.g., Sabre, Jeppesen, Amadeus, NAVBLUE, Carmen, or custom cloud-based OCC tooling)
• Working knowledge of FAA/Eurocontrol CDM programs, System Wide Information Management (SWIM), or Ground Delay Programs (GDP)
• Experience working inside an Agile/Scrum software development environment, product management discipline, or DevSecOps product team
• Familiarity with USAF Air Operations Centers (AOC), Air Tasking Orders (ATO), or joint airspace coordination is a plus, but not required

Benefits

• Medical
• Dental
• 401k
• ESOP
• PTO
• Education reimbursement
• Work/life balance
• Parental and other leave programs
• Opportunities for learning and development
• Full-time remote position

Company Overview