[Remote] API Product Manager

Note: The job is a remote job and is open to candidates in USA. Accertify, Inc. enables commerce through its Predictive Yes Platform, using data, AI-powered models, and fraud intelligence to help businesses approve more good customers and reduce fraud. The API Product Manager will own Accertify’s API lifecycle, developer portal, partner integrations, and data validation provider portfolio while improving integration speed, developer experience, and time-to-revenue. The role partners across engineering, sales, client services, and partnerships and uses product and vendor performance data to guide decisions.

Responsibilities

• Own the API product lifecycle. Strategy, roadmap, design, delivery, and performance. You decide what we build and in what order, and you're accountable for improving integration speed and time-to-revenue
• Run the public API developer portal. Keep documentation clear, current, and complete so clients can integrate quickly with minimal hand-holding from client services
• Manage partner integrations. Own our integrations with platforms like Shopify and Salesforce, keeping them compatible, scalable, and aligned with the direction of our fraud and identity solutions. Beyond today's integrations, identify and prioritize other platforms and marketplaces where our customers transact, and build the case for where we should show up next
• Own our data validation service providers. Manage the portfolio of vendors that supply identity verification, email and phone intelligence, address validation, and device signals to our decisioning. Evaluate new providers, monitor performance, coverage, and cost, hold vendors to their SLAs, and decide when to add or replace one
• Partner across the business. Work with engineering, client services, sales, and partnerships to support enterprise client integrations, and serve as the go-to voice for Accertify's API capabilities internally and externally
• Decide with data. Track API usage, adoption, integration timelines, vendor SLAs, and developer satisfaction, and use them to drive product decisions

Skills

• Understanding of RESTful APIs, authentication protocols (OAuth, SAML), and what makes a developer ecosystem work
• Experience managing third-party vendors and partner relationships, and know how to identify the partnerships that compound in value
• Experience managing data providers. You know that coverage, match rates, latency, and cost per lookup all matter, and you know how to hold a vendor accountable to an SLA
• Communication with equal fluency to a staff engineer and a CFO, and you raise hard conversations early
• Experience translating customer and partner needs into scalable, reusable solutions
• Experience with identity verification or data enrichment providers (email/phone intelligence, device fingerprinting, address validation)
• Background in developer experience or API-first product strategy
• This role is eligible for remote US-based (work-from-home) locations. Chicago-based candidates would work in a hybrid capacity from Accertify's HQ in Itasca, IL
• Employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position
• 5+ years of product management experience, ideally in fraud, identity, payments, or SaaS platforms
• Familiarity with Shopify, Salesforce, or Ping Identity

Benefits

• Professional development opportunities
• Flexible ways of working
• Programs that support overall well-being
• This role is eligible for remote US-based (work-from-home) locations. Chicago-based candidates would work in a hybrid capacity from Accertify's HQ in Itasca, IL.

Company Overview