[Remote] Application Support & DevOps Engineer
Note: The job is a remote job and is open to candidates in USA. RIT Solutions, Inc. is recruiting for a role supporting Cambium Assessment’s operational environments, deployment processes, cloud infrastructure, and assessment platforms. The Senior DevOps & Application Support Engineer will maintain environments, manage releases and deployments, troubleshoot applications and data issues, support AWS infrastructure, and develop automation tools as needed.
Responsibilities
- Support Development, UAT, and Production environments
- Monitor application health, system performance, and operational dashboards
- Troubleshoot production incidents, application issues, and data processing failures
- Assist with root cause analysis and corrective actions
- Work directly with project managers to investigate and resolve client-reported issues
- Support data processing activities, operational workflows, and scheduled jobs
- Participate in production support and release activities
- Maintain deployment scripts and release procedures
- Manage environment configurations and application settings
- Improve operational monitoring and alerting capabilities
- Support AWS-hosted environments and services
- Manage cloud resources used by Assessment applications
- Support system scalability, monitoring, logging, and operational readiness
- Troubleshoot .NET applications and services
- Support application enhancements and defect resolution
- Develop utility programs, automation tools, and operational scripts
- Assist development teams with code reviews, and release readiness
- Support database development and troubleshooting activities
Skills
- · Bachelor's degree in Computer Science, Information Technology, or related field
- · 5+ years of experience supporting enterprise applications and operational environments
- · Strong troubleshooting and production support skills
- · Experience supporting .NET applications
- · Strong SQL skills, including:
- O Query development
- O Stored procedures
- O Data analysis
- O Troubleshooting data issues
- · Experience managing deployments and release processes
- · Experience working with AWS cloud technologies
- · Strong analytical and problem-solving skills
Benefits
- Remote work arrangement
Company Overview
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