[Remote] Associate Cloud Engineer
Note: The job is a remote job and is open to candidates in USA. Hyphen Solutions builds a trusted homebuilder network that unifies the construction supply chain. The Associate Cloud Engineer will deploy, administer, automate, monitor, secure, and troubleshoot AWS infrastructure while supporting CI/CD pipelines, infrastructure projects, disaster recovery procedures, and production operations.
Responsibilities
- Deploy, administer, and support AWS infrastructure and services across multiple environments
- Write and maintain Infrastructure as Code using CloudFormation and/or Terraform
- Build and improve automation scripts that reduce manual operational work
- Troubleshoot infrastructure, networking, and application issues, and perform root cause analysis
- Support and improve CI/CD pipelines for application and infrastructure deployments
- Monitor environments using CloudWatch and related tooling; respond to performance, availability, and security issues
- Help implement and maintain AWS security controls and identity management (IAM)
- Participate in infrastructure projects, upgrades, and production support, including executing DR procedures and runbooks
- Create and maintain technical documentation and operational procedures
- Collaborate with software development, security, and infrastructure teams
- Able to participate in monthly IT maintenance and Development team code promotions (off-hours and weekends)
- Weekly On-call, rotation is every 6 weeks
Skills
- 2+ years of hands-on experience supporting AWS infrastructure in production
- You've written and modified IaC templates and understand what they deploy (CloudFormation or Terraform)
- Working knowledge of AWS core services: compute, storage, databases, networking, and security
- Scripting ability in Python, Bash, or PowerShell — you've automated operational tasks, not just modify/run existing scripts
- Experience with monitoring and alerting (CloudWatch, PagerDuty or equivalent)
- Demonstrated solid troubleshooting instincts — you can walk us through a problem you diagnosed and how you approached it
- Experience contributing to CI/CD pipelines
- Comfort with Git-based workflows
- One (1) of the following AWS certifications is required:
- AWS Certified SysOps Administrator – Associate
- AWS Certified Solutions Architect – Associate
- Professional-level certifications also satisfy this requirement
- Able to participate in monthly IT maintenance and Development team code promotions (off-hours and weekends)
- Weekly On-call, rotation is every 6 weeks
- Exposure to multi-account AWS environments using AWS Organizations and/or Control Tower
- Experience with cloud governance, cost optimization, and security controls
- Foundational awareness of AWS Generative AI services (such as Amazon Bedrock) and their cost implications
- Experience with container technologies such as Docker and Kubernetes (EKS)
- Experience with configuration management tools such as Ansible, Chef, or Puppet
- Knowledge of disaster recovery, backup, and business continuity planning within AWS
- Microsoft certification/s and/or experience supporting Windows workloads in cloud
- Bachelor's degree in Information Systems, Computer Science, or a related technical discipline (equivalent experience accepted in place of a degree)
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