[Remote] AVP, Operations
Note: The job is a remote job and is open to candidates in USA. Wilton Re is an industry leader in the life and reinsurance space, specializing in the acquisition of in-force life insurance and annuities. The AVP, Operations will apply analytical and project management skills to acquisition integration programs and ongoing management of in-force policies, overseeing operational activities, third-party providers, risk mitigation, reporting, and cross-functional projects.
Responsibilities
- Assist in due diligence activities including tracking of operational requests and responses, conducting expenses analyses, as well as documenting risk assessments and operational considerations
- Structure and manage transition plans across various functional areas and phases of integration from pre-closing to post-transition
- Coordinate activities across Wilton Re functional areas as well as external parties including the client to establish operational effectiveness both pre-and-post change in administration
- Conduct general oversight of third-party providers that provide data conversion, target system modification, and business process conversion planning and execution
- Assist in compiling the analysis and recommendations to resolve issues or mitigate risks across various matters during the transition and conversion period
- Conduct oversight in the post-conversion phase where special monitoring or projects apply upon conversion of administration
- Assist in the general oversight of third parties that provide operational services
- Assist in monitoring Service Level Agreements and other operational aspects for in force management activities
- Determine frequency and content of status reports, analyze results, and troubleshoot problem areas/mitigate risks for special projects
- Collaborate with partners to establish or refine policies and procedures that define the necessary aspects of administration
- Contribute to internal and external reporting and presentations (e.g., Board reporting)
- Break-down high-level scope into the applicable work items across multiple disciplines and organizations
- Define project scope, goals, and approach in collaboration with key contributors
- Establish project plans including milestones, timelines, dependencies, and deliverables
- Manage the entire project lifecycle through tracking, analyzing, and mitigating risks and issues
- Communicate and manage project expectations to owners, sponsors, team members, and other stakeholders in a clear and concise fashion
Skills
- Minimum 5 years of experience in the life and annuity insurance industry with a focus in business operations and project leadership as well as risk analysis and solutioning
- A self-starter showcasing critical and analytical thinking skills
- Excellent oral, written, and presentation communication skills
- Have superior influencing / relationship management skills
- Must be extremely organized, detail-oriented, and capable of self-managing and multi-tasking with excellent time management
- Relevant experience working with various support functions such as finance, controls, information technology, and third-party management
- Understanding of Assumed and Ceded insurance concepts, processes, and data
- A solid understanding of MS Office including Excel, Word, and PowerPoint
- University degree
- Ability to query and manipulate large sets of data from disparate sources preferably using SQL
- Understanding of basic aspects and tenets of Software Development Life Cycle (SDLC) as it would apply to project work
- Experience with Extract Translate Load (ETL) projects such as data conversion and data integration
- Experience with project planning software
- Preferably in the field of finance, business administration, or computer science
Benefits
- Hybrid Structure
- Minimal to no travel required
Company Overview