Remote Certified Pharmacy Technician
Pharmacy Care Navigator (Remote) Are you a Certified Pharmacy Technician who thrives on meaningful patient interactions and loves helping people save money on their medications? Join our fast-growing, mission-driven team transforming how patients access affordable prescriptions - all from home. Position Type: Temporary, Full Time (Potential to convert Permanent after 6 months) Start Date: December 7th, 2026 Compensation & Role Details Pay: $20-22/hour Benefits: Medical, Dental, and Vision Schedule: 40 hours/week, 9 a.m.–6 p.m. EST or CST, with one Saturday morning shift per month What You’ll Do: Support patients through outbound outreach, educating them on cost-saving opportunities Build rapport quickly and guide conversations with empathy and clarity Manage a steady caseload and maintain a high-volume call queue Meet or exceed daily and weekly performance targets Accurately document all interactions and follow established workflows Collaborate with teammates and contribute ideas for improving processes Provide occasional guidance to new hires as your expertise grows What We’re Looking For: Must-Haves: Active Certified Pharmacy Technician (CPhT) credential 2+ years of outbound call experience (sales, patient outreach, MDM, etc.) 1+ year in a community or retail pharmacy setting Strong record of hitting high-volume call and conversion goals Confidence discussing insurance coverage and cost-saving programs Excellent accuracy, documentation, and attention to detail What Sets You Apart You build trust and connection within seconds Helping a patient save $100+ per month genuinely motivates you You simplify complex insurance language into clear, human conversations You stay driven and positive even through long stretches of unanswered calls Bonus Points Experience in specialty pharmacy or prior authorizations Bilingual—Spanish highly preferred Familiarity with employer-sponsored benefits programs If interested in hearing more, we encourage you to apply! If applicable, we will give you a call with further details!