[Remote] Client Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. Storm Ideas is an international team working with globally recognised clients in the US entertainment industry. They are seeking a Client Operations Coordinator to manage day-to-day operations, ensuring efficient workflows and communication among stakeholders involved in social content and campaigns.

Responsibilities

• Coordinate high-volume social-content approvals, feedback, revisions, deadlines, and final sign-off across Storm and client stakeholders
• Prepare for recurring meetings, capture decisions and actions, and make sure follow-ups are completed
• Project-manage smaller social campaigns, maintaining clear timelines, owners, dependencies, approvals, assets, and risks
• Keep client files, episode deliveries, social-account access, permissions, and related operational processes organised and up to date
• Maintain shared trackers, calendars, and documentation so priorities, deadlines, blockers, and responsibilities remain visible
• Chase inputs, surface risks early, escalate blockers appropriately, and keep work moving across multiple teams and stakeholders
• Keep operational processes, templates, contacts, and handover information current so work is reliable and repeatable

Skills

• Experience supporting client operations, social-content workflows, project delivery, account teams, or another fast-moving environment involving multiple stakeholders, deadlines, and approval routes
• Strong organisation across multiple workstreams, deadlines, approval paths, versions, and dependencies
• High ownership and a proactive approach to keeping work moving
• Clear written communication and the ability to turn scattered feedback or ambiguous requests into concise actions, owners, and decisions
• Experience preparing for recurring meetings, producing useful recaps, and following actions through to completion
• Confidence coordinating high-volume approval workflows involving internal teams, senior stakeholders, legal review, or multiple revision rounds
• Practical experience with file-management and project-management systems such as Box, Monday.com, Airtable, spreadsheets, or comparable tools
• Good judgement about when to follow up, when to challenge, when to escalate, and when a decision sits outside your authority
• A calm and dependable approach when work is late, unclear, blocked, or changing quickly
• Confidence using modern productivity tools, including AI-assisted tools where appropriate, to prepare, organise, check, and follow through on work
• Good judgement around checking AI-assisted outputs and handling confidential information carefully

Benefits

• Fully remote working from anywhere in Egypt!
• 33 Days Paid Leave and Benefits
• High-end, fast computer
• All the latest software and productivity tools you’ll need

Company Overview